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Payment Method Terms

Last updated: 29 September, 2026

Apple Pay

When you enable Apple Pay as a payment method, you agree to be bound by the Apple Pay Platform Web Merchant Terms and Conditions.

Card Payment Processing

You shall accept all valid and unexpired cards presented for payment by your customer, which are supported by Zoho. You hereby represent and warrant that you will not discriminate against the use of cards in any manner. By accepting card transactions through the Payment Aggregation Service, you authorize Zoho to submit such transactions to Card Networks and receive Transaction Amounts on your behalf.

You shall ensure that your infrastructure and systems are compliant with Payment Card Industry Data Security Standards (PCI - DSS), Payment Card Industry Software Security Framework (PCI - SSF) and such other security standards as may be prescribed by Card Networks or applicable laws from time to time.

You shall, at all times, comply with rules of Card Networks (“Card Network Rules”). You understand and agree that the Card Networks may enforce any provision of the Card Network Rules against you and may prohibit you from engaging in any conduct which the Card Networks deem to injure or create a risk of injury to the Card Networks. You hereby agree not to take any action that could interfere with or prevent the exercise of such right by the Card Networks. In the event of any inconsistency between the General Terms, Zoho Payments Terms and Card Network Rules, the Card Network Rules will take precedence.

You shall display relevant trademarks or service marks of Card Networks ("Card Networks Marks") at the relevant points of sale (physical or digital) for the limited purpose of indicating which cards are accepted for payments. You further acknowledge and agree that (i) the Card Networks are the sole and exclusive owners of Card Networks Marks; (ii) you shall not contest ownership of Card Networks Marks for any reason; and (iii) the Card Networks may, at any time, immediately and without advance notice, prohibit you from using any Card Networks Marks for any reason.

You understand and agree that in the event your annual card transaction volume exceed the threshold amount set by Card Networks, you will be required to enter into a direct contractual relationship with the relevant acquirer, in accordance with Card Network Rules.