I switched payment gateways. Why does the old one still show on my invoice?
Setting up a new payment gateway does not update the payment gateway on your existing invoices. Invoices that were already sent keep the payment gateway that was enabled when they were created.
To collect payment through the new gateway on an existing invoice:
- Go to Invoices and open the invoice.
- Click Edit.
- Under Select an online payment option to get paid faster, unmark the old payment gateway and mark the new one.
- Click Save.
- Resend the invoice to your customer.
Your customer can now pay the invoice through the new payment gateway.
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