Maintain a healthy knowledge base with Zoho Learn

Control what your readers see with verification reminders, approval flow, and more. Use Zoho Learn to ensure that truth and accuracy aren’t compromised.

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Maintain a healthy knowledge base with Zoho Learn

Streamline your knowledge base with approval flow.

Set an approval process for the articles in your knowledge base and ensure that they’re reviewed and validated before publishing. Using our approval flow, create a knowledge base that’s accurate and free of errors.

Streamline your knowledge base with approval flow
  • Set an approval flow

  • Check every article and suggest critical changes

  • Publish error-free information

Stay updated with verification reminders.

Set reminders to verify and update information at timely intervals to ensure that your knowledge base stays current and up to date. Create SOPs and processes where your readers can trust you blindly to provide accurate information.

Stay updated with verification reminders
  • Choose the date or interval.

  • Enable verification reminders.

  • Provide accurate information to all.

Enforce mandatory reading for important information.

Mark articles with important information as mandatory reads and receive acknowledgement from readers. Ensure that important information is read by everyone using mandatory reading in Zoho Learn.

Enforce mandatory reading for important information
  • Enable mandatory reading.

  • Customize the read acknowledgement.

  • Important information reaches everyone.

Track changes with version history.

Check out the different versions of your articles to see the editors and their edits from the first time the article was published. Update the most accurate version of the article for efficient knowledge sharing.

Track changes with version history
  • Check the version history.

  • Customize the read acknowledgement.

  • Make collaboration better.