Recording Bulk Download

This API initiates download of all the session files including the session recording for that particular session ID mentioned in the API.

  • Required OAuth Scope:

    ZohoLens.sessionapi.READ

  • Endpoint:
    GET /api/v2/sessions/recording/export

  • Access:
    Session Owner or Org Super Admin only.

  • Parameters:

    • sys_id (Required): The system ID for the sessions for which you wish to download recordings. (obtainable from the reports API).

      • Param name : tsid (in reports api response) 

    • file_type (Required) : recordings, screenshots, notes, chats.

Sample Request

Copiedcurl --location --request GET 'https://lens.zoho.com/api/v2/sessions/recording/export?sys_id={sys_id}&file_type={file_type}' \
  --header 'Authorization: Zoho-oauthtoken {access_token}'

Sample Response

CopiedThe response will be the files in the zip format associated with the session id.