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How to send email in Zoho Mail: A complete guide

by Supritha S10 Mins Read

What is email? 

All of us send emails every single day, but have we ever paused to think about what an email actually is? Email (short for electronic mail) is a messaging system that allows you to send information instantly over the internet from your computer or mobile device to someone else's. It is honestly one of the fastest ways to globally connect and communicate with people irrespective of wherever they are in the world.

Understanding and developing the skill of how to write and send effective emails is essential for both personal and professional reasons. Whether you're emailing to catch up with your friends or family, coordinating with your team, or reaching out to your customers, effective emails can really make a big difference in your communication success.

Send email

The types of emails you can send  

Email communication primarily falls under two categories: Personal and professional, each requiring a different approach and considerations. You can send both types of emails to just one person at a time or blast them to multiple people simultaneously.

Personal emails are informal messages that you send to your family and friends. These are the fun ones because you might be sharing good wishes, life updates, or inviting people to your events. These emails allow you to draft messages in a more relaxed tone along with creative expression.

Professional emails encompass all of your work-related communication, whether they’re sent within the company or between different organizations. These include everything from welcome emails sent to onboard employees and transaction confirmations to company newsletters, marketing promotions, and meeting requests. With these emails, it's important to maintain a more formal tone, clarity, and clear structure for credibility.

Essential components of every email  

Every email comprises several key components that work together to ensure clear communication.

  • Valid email address

First, you need to create your email address in your preferred email platform. This will be your digital identity that shows the recipients who the email is from and allows them to identify and contact you. Your email address becomes part of your professional or personal brand, so choose it wisely.

  • Recipient in the "To" field

The "To" field is where you put the email address of the person receiving your message. Always double-check this to make sure it's correct—you'd be surprised how many of us mess something up as simple as this. Sending emails to the wrong person can range from simple embarrassment to critical privacy issues.

  • Subject line

Your subject line tells the recipient what your email is about. A good subject line helps people understand your email's purpose and decide when—or if—to read it. Think of it as the headline of your message, so make it count.

  • Message body

This is where you write your main message. Keep it clear and organized so the recipient can easily understand what you're saying. While length varies depending on your purpose, clarity in getting your point straight should always be your priority.

  • Attachments

You can add files like documents or images to support your message when needed. Not every email requires attachments, but they're helpful when you need to share additional information.

How to send email in Zoho Mail, step-by-step  

Here's the simple process to send an email in Zoho Mail:

  1. Open Zoho Mail in your web browser or mobile app.

  2. Click New Mail.

  3. Enter the recipient's email in the "To" field.

  4. Write your subject line.

  5. Type your message in the body area.

  6. Add attachments if needed.

  7. Review your email for mistakes.

  8. Click Send.

The entire process takes just a few minutes, but taking time to review your message before sending it is worth every second of your time. It can totally save you from mistakes or misunderstandings later.

Formatting your emails for maximum impact  

Zoho Mail offers numerous options to make your emails look professional and easy to read. You can make text bold for emphasis, italics for subtle points, or underline important points. You can also play around with different font sizes, colors, and styles to match your personality or brand.

When you need to organize information clearly, like meeting agenda items or project requirements, you can add bullet points or numbered lists. And, if you'd like your recipients to access or direct them to websites or resources, you can insert clickable links. The compose window is also customizable, and you can set it up to meet your requirements and working style.

Just remember: Sometimes less is more. Don't overuse formatting features because they can make your email look cluttered and distract the recipient from the actual message.

Managing email attachments in Zoho Mail  

Zoho Mail makes it easy to share files in your emails. You can click the attachment button and browse to add files directly from your computer. It supports various file types including documents, images, spreadsheets, and presentations.

For larger files that may be huge for regular email, Zoho Mail connects with Zoho WorkDrive to share files from cloud storage. This is particularly handy when you want recipients to have access to the latest version of a document or when file sizes exceed standard email limits.

The attachment system is intuitive and works smoothly across both desktop and mobile versions of Zoho Mail.

Advanced Zoho Mail features  

Once you've got a grasp of the basic features, Zoho Mail has several neat tricks up its sleeve that can save you time and improve your email effectiveness.

Email templates are a game-changer if you find yourself sending similar messages regularly. You can create templates for many types of messages, including meeting invites, follow-up messages, or standard responses. Then customize them slightly based on the recipient, which will save you tons of time.

Email scheduling lets you write emails at your most productive hours and have them sent when your recipients are most likely to read them. This feature is great for reaching people in different time zones or making sure your email doesn't get buried in the Monday morning email avalanche. Once you start using this, it will leave you wondering how you lived without it!

Read receipts help you see when people open your emails. This information can be valuable for business communications, helping you understand engagement levels and determine appropriate follow-up timing. Just don't overuse this feature because some people may find it to be a bit intrusive for casual communication.

The spell check feature catches spelling mistakes before you send your email, helping you maintain a professional appearance.

Zoho Mail's AI assistant, Zia, can even help write email content for you, summarize long emails, and suggest text as you type. It's like having a writing assistant built right in.

Using Zoho Mail on mobile devices  

Zoho Mail mobile apps work excellently on phones and tablets through dedicated applications available for iPhone and Android. We're all glued to our phones these days, so having solid mobile access is non-negotiable. The mobile interface maintains most of the functionality, including formatting options, attachment support, and access to your organized folders.

Push notifications ensure that you get alerts for new emails right away, which is essential for maintaining responsive communication when you're away from your computer. The mobile experience is smooth and intuitive, making it easy to manage your email communications from anywhere.

Email security and privacy tips  

Keeping your emails secure is a priority in today's digital environment. Zoho Mail uses encryption to protect your messages during transmission and storage, but you should also take personal precautions.

Be thoughtful about what personal or sensitive information you include in your emails. Double-check recipient addresses before sending confidential information to avoid accidental disclosure. For highly sensitive documents, consider using password protection or Zoho Mail's additional security features.

Ensure to enable two-factor authentication on your Zoho Mail account for an extra layer of security. It's such a simple step but significantly reduces the risk of unauthorized access to your email account.

Email etiquette best practices  

Good email etiquette isn't just about being polite: It makes your communication more effective and helps you come across as a professional.

Start with clear subject lines that accurately describe your email's content. For example, instead of "Quick question," write as "Question about tomorrow's project deadline." This helps recipients prioritize their responses and find your message later if needed.

Write like you're talking to a real person (because you are!). Use clear, simple language and organize your thoughts logically. Start with your main point, provide supporting details, and end with what you need from the recipient. Break longer emails into paragraphs to improve readability.

Always proofread your emails before hitting send. Check for spelling errors, unclear phrasing, and make sure your tone comes across as intended. Email doesn't convey facial expressions or voice inflection, so your words have to do all the work to avoid misinterpretations.

Consider the priority level of your email before sending it. Mark emails as high priority only when they truly require immediate attention or an urgent response. Overusing priority flags can diminish their effectiveness and may annoy recipients who receive too many "urgent" messages that aren't actually time-sensitive.

Here's a pro tip: Add recipient email addresses only after you've finished writing your message. This prevents those mortifying moments when you accidentally hit send on an incomplete email.

Common email mistakes to avoid  

We've all gone through the sinking feeling when we realize we've just made an email mistake that could have been easily avoided. Here are a few mistakes to avoid.

One of the most common mistakes is using "Reply All" when you only need to respond to the sender. This can clutter other people's inboxes with unnecessary messages. Similarly, be thoughtful with CC and BCC fields. Use CC when transparency is important and BCC when you need to protect recipient privacy.

Avoid writing emails when you're emotional or frustrated. Take time to cool down and review your message objectively before sending. What seems reasonable in the moment may come across as completely unprofessional later.

Why should you choose Zoho Mail?

Among numerous email platforms, Zoho Mail establishes itself as a leading business email solution with its distinctive features giving it a competitive edge. With its intuitive interface, enterprise-grade security features that protect your sensitive information, seamless integration with productivity tools, and advanced features like AI, email management is straightforward for users of all experiences.

With Zoho Mail also being accessible from your computer and mobile, you can manage emails from anywhere at any given time. Whether you're just starting out or running a business, the platform provides both free and paid pricing options that suit your budget.

Wrapping up

Sending emails in Zoho Mail isn't rocket science once you understand the basics and develop good habits. Start with the basics outlined in this article—clear subject lines, well-structured messages, and then gradually explore advanced features like templates and scheduling as you become more comfortable.

Remember, email communication is a skill that improves with practice. Focus on writing clear, purposeful messages, follow proper etiquette, and take advantage of Zoho Mail's security features to protect your communications. Whether you're managing personal relationships or conducting business correspondence, these fundamentals will serve you well in all of your digital communications.

FAQs   

  • Can I take back an email I just sent? 

Zoho Mail offers an "Undo Send" feature that lets you stop emails within a few seconds of sending, but this window is very brief. It typically saves you from any kind of immediate regret.

  • Can I send an email to multiple people at once? 

Yes, you can add multiple email addresses in the "To" field or use CC and BCC for group communications.

  • What's the maximum attachment size in Zoho Mail? 

Standard accounts allow attachments up to 20MB. For larger files, use Zoho WorkDrive integration.

  • How do I keep my sent emails organized? 

Zoho Mail automatically saves sent emails in your "Sent" folder. However, you can create custom folders based on your workflow.

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