What's new in Zoho Marketing Automation?

We’ve been working hard to bring you exciting new features and improvements that we believe you'll find invaluable. From enhanced automation capabilities to actionable analytics, we have everything you need to elevate your marketing efforts. Explore the latest updates in Zoho Marketing Automation and see what’s new!

2024

Dec

Introducing Workspace Contact Segregation and CRM Contact Sync

Announcements

With Workspace, you can stay organized by managing only the contacts that matter to your specific campaigns, ensuring clutter-free and precise targeting. Additionally, you can now sync contacts from Zoho CRM even without email IDs. Use phone numbers to connect with your audience through SMS or WhatsApp and expand your marketing reach seamlessly.

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Sep

Instagram is here - Boost Your Social Marketing with Zoho Marketing Automation!

AnnouncementsFeatures

You can now publish, schedule, and track Instagram posts directly from Zoho Marketing Automation! Manage everything in one place—upload creatives, schedule posts for peak times, and monitor performance with built-in analytics. Gain insights on engagement, impressions, and more to refine your strategy and grow your brand.

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Jul

Automate your WhatsApp campaigns

AnnouncementsFeatures

Zoho Marketing Automation launches automation capabilities and utility conversations for the WhatsApp integration. This enhancement enables you to automate your WhatsApp marketing campaigns so you can deliver personalized messages and timely updates directly to your customers.

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Jun

Introducing Zoho's own SMS gateway

AnnouncementsFeatures

Zoho Marketing Automation elevates your SMS campaigns with the introduction of Zoho's own SMS gateway. Say goodbye to third-party integrations and streamline your SMS marketing efforts with this latest update.

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Mar

Turn conversations into conversions with WhatsApp Marketing

AnnouncementsFeaturesIntegrations

Zoho Marketing Automation is launching its integration with WhatsApp to help you scale your marketing communications. Integrate now and explore new features and functionalities to gain an upper hand in your marketing efforts.

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Feb

RSS and Follow-Up features enabled

AnnouncementsFeatures

We’ve enabled the Follow-Up and RSS features for all users in Zoho Marketing Automation. The Follow-Up feature helps you manage and schedule follow-ups, while RSS allows you to receive updates published on a website. These updates aim to enhance your marketing efficiency and engagement.

Jan

Smart product recommendation for e-Commerce

AnnouncementsFeatures

Product recommendation for marketers who've connected their Shopify or Zoho Commerce stores with Zoho Marketing Automation. Our AI-powered platform examines your customers' past purchases and in-store interactions. This lets you customize product recommendations for individual customers and use them in your emails. Simply drag and drop the component below, then select the kind of suggestion you want.

2023

Dec

Be kind, rewind: Zoho Marketing Automation 2023 rewind and the road ahead

BlogsFeatures

2023 was an eventful year with the release of the new version of Zoho Marketing Automation (2.0) in October. We're incredibly grateful that our months of hard work paid off, as users quickly adopted the latest version. For those who aren't familiar with it, here's a highlight reel of all the changes.

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Oct

Introducing Zoho Marketing Automation 2.0

AnnouncementsFeatures

We're delighted to announce Zoho Marketing Automation 2.0! Upgrade your marketing game with advanced customer segmentation, smart lead scoring, automated personalization, seamless multichannel campaigns, and powerful analytics.

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