## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/om/books/kb/llms.txt

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# Why does the closing balance in the Customer Balances Summary report not match with the accounts receivable in the Balance Sheet report?

The accounts receivable section in the Balance Sheet report displays the outstanding receivables for the selected period. However, if you’ve recorded payment for transactions created for a future date, those payments will be tracked under unearned revenue. To calculate the closing balance for the selected period, subtract the accounts receivable from the unearned revenue.

The closing balance in the Customer Balances Summary report includes the outstanding receivables of your customers as well as their unused credits.

If you want to view the accounts receivable in the Customer Balance Summary report, you can customise the report add the Receivable Amount column to the report. Here’s how:

*   Go to the _Reports_ module on the left sidebar.
*   Select **Customer Balance Summary** report under _Receivables_.
*   On the _Customer Balance Summary_ page, click **Customise Report Columns** at the top.

![Click Customize Report](/books/kb/images/reports/receivables/cbs-report.png)

*   On the _Customise Report_ page, go to the **Show or Hide Columns** tab.
*   In the _Available Columns_ section, hover over _Receivable Amount_ and click the **+** button next to it.
*   If you have created transactions in different currencies, hover over _Receivable Amount (FCY)_ and click the **+** button next to it.

![Click Customize Report](/books/kb/images/reports/receivables/cbs-customize-report.png)

*   The Receivable Amount field will be added to the _Selected Columns_ section.
*   Click **Run Report**.

The Receivable Amount field will be added as a column in the Customer Balance Summary report.

![Receivable Amount column](/books/kb/images/reports/receivables/cbs-receivable-amount.png)

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