Can I set up multiple levels of approval?

Yes, you can set up multiple levels of approval using Custom Approval. Here’s how:

  • Click Admin View on the left sidebar.
  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Go to Modules under Customization.
  • Click the module for which you want to enable custom approvals and go to the Approvals tab.
  • Select Custom Approval.
  • Click + New Custom Approval.
  • Enter an Approval Name.
  • Provide the Description if necessary.
  • You can configure the criteria based on which the approval flow will be triggered.
  • Next, select any of the following to configure an approval flow:

Submits To: The default approver of the user. It follows the reporting hierarchy in your organization.

Choose an approver manually: Select an approver manually from the existing users.

Project Head: Select this option if a particular report is associated with a project and needs the approval of the project head.

Project Heads of Expenses: The Project Heads of all the expenses in a report or a trip.

Project Heads of Purchase Request Items: The Project Heads associated with the line items of the purchase request.

Department Head of the logged-in user: The head of the department to which the owner of the report belongs.

Department Head: The approver will be the department head of the department you choose.

Designation-Hierarchy: The approver will be the first user mapped in the Submits To field hierarchy of the report owner who is assigned in the mentioned designation.

Choose a Lookup Field: The approver will be the user selected in the lookup custom field you have chosen.

  • You can remove any approval level by clicking the - icon in the right corner of the flow.
  • Click Save.

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