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A user is not able to view the Write Off option in invoices. What permission should I enable for their role?
To provide the Write off permission for your users in Zoho Books:
- Go to Settings.
- Under Organisation Settings, select Roles under Users & Roles.
- Hover over the role you want to edit, click the More icon, and select Edit from the dropdown.
- In the Sales section, click More permissions against Invoices and check Write Off Invoices.
- Click Save.
Now, the user will have the required permission to write off invoices.