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- Zoho SalesIQ
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- start()
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- Additional Features
Chat.setMessage()
This API lets you configure pre-defined default messages that are to be displayed in the chat windows.
PARAMETERS
- action: Visitor action that is to be tracked(SystemMessage.CHAT_COMPLETED, SystemMessage.RATING_COMPLETED, SystemMessage.FEEDBACK_COMPLETED, SystemMessage.RATING_AND_FEEDBACK_COMPLETED).
- message: Message that is to be displayed after the visitor performs the specific action.
Syntax:
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage action, String message)
Example 1:
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage.RATING_COMPLETED, "Thanks for your Rating");
Example 2:
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage.FEEDBACK_COMPLETED, "Thank for your valuable feedback.");
Example 3:
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage.RATING_AND_FEEDBACK_COMPLETED, "Thanks for your Rating and valuable Feedback");
Example 4:
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage.CHAT_COMPLETED, "It was my pleasure assisting you today. Please do take a moment to rate this session.");
CopiedZohoSalesIQ.Chat.setMessage(SystemMessage.CHAT_COMPLETED, "It was my pleasure assisting you today. Please do take a moment to rate this session.");© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.