.openArticle()

Note: This API was deprecated in version 6.0.0. Use KnowledgeBase.open() instead.

This API allows you to open an article from the SalesIQ Knowledgebase with its article ID. The ID of the article can be obtained from the getArticles API.

Parameters:

Name Description
articleIDThe ID of the article to be opened

 

Usage

CopiedZohoSalesIQ.openArticle("ID", function(){
	// your code goes here
}, function(error){
	// your code to handle errors go here
})