Delete Chat

Description

This API allows you to delete one or more closed chat conversations from Zoho SalesIQ. Deleted conversations will be moved to the Recycle Bin, where they will be retained for 90 days. After this period, they will be permanently deleted and cannot be recovered.

Headers

  • X-SIQ-Channel - [String] The source channel from which the chat originated. Allowed values: website, ios, android, emailsignature.

Payload

  • ids - [Array] List of chat IDs to be deleted.

HTTP Request - Delete

Scope - Salesiq.conversations.Delete

 

 

URL

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/{api}/v2/{screen_name}/conversations

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker/conversations

Header

Copied{
 "X-SIQ-Channel": "website"
}

Payload

Copied{
  "ids" : [32289000000646055, 32289000000646045]
}

Response

  • Success: HTTP Status Code 200 OK