.Chat.setMessage()

This API lets you configure pre-defined default messages that are to be displayed in the chat window.

Note:
The messages set using this API would override the messages set in portal settings allowing you to localise the content to be displayed.

MessageType	Description
chatWaiting	Message displayed as the title when a chat is in waiting state
chatCompleted	Message displayed when a chat is completed
chatMissed	Message displayed when a chat is missed
ratingCompleted	Message displayed after the user rates the chat
feedbackCompleted	Message displayed after the user provides feedback after a chat
ratingAndFeedbackCompleted	Message displayed after a user provides both feedback and rating
inputQuestionPlaceholder	Placeholder message displayed in the input field while creating a new chat
inputMessagePlaceholder	Placeholder message displayed in the input field for open chats
typingIndicatorMessage	Message displayed within the bot typing indicator
networkWaitingMessage	Waiting for network connection

Syntax:

CopiedZohoSalesIQ.Chat.setMessage(type: SystemMessage, message: String)

Example

CopiedZohoSalesIQ.Chat.setMessage(.chatWaiting, message: "Waiting")

ZohoSalesIQ.Chat.setMessage(.chatCompleted, message: "Thanks for your valuable feedback and rating")

ZohoSalesIQ.Chat.setMessage(.chatMissed, message: "Sorry we missed you. We will get back to you shortly")

ZohoSalesIQ.Chat.setMessage(.ratingCompleted, message: "Thanks for your rating")

ZohoSalesIQ.Chat.setMessage(.feedbackCompleted, message: "Thanks for your valuable feedback")

ZohoSalesIQ.Chat.setMessage(.ratingAndFeedbackCompleted, message: "Thanks for your valuable feedback and rating")

ZohoSalesIQ.Chat.setMessage(.inputQuestionPlaceholder, message: "Enter your question here...")

ZohoSalesIQ.Chat.setMessage(.inputMessagePlaceholder, message: "Enter your message here...")

ZohoSalesIQ.Chat.setMessage(.typingIndicatorMessage, message: "Typing")

ZohoSalesIQ.Chat.setMessage(.networkWaitingMessage, message: "Waiting for network connection")

CRM

Voice

Sign

Forms

Bigin

SalesIQ

Bookings

RouteIQ

Thrive

CRM Plus

Zakya

Campaigns

Voice

Sign

Forms

Social

Survey

SalesIQ

Sites

Backstage

PageSense

Marketing Automation

LandingPage

Webinar

LeadChain

Domains

CommunitySpaces

Thrive

Publish

Marketing Plus

Commerce

Zakya

Desk

Assist

Voice

SalesIQ

Bookings

FSM

Lens

Solo

Service Plus

Books

Expense

Sign

Inventory

Invoice

Billing

Payroll

Commerce

Checkout

Practice

Solo

Payments

Finance Plus

Mail

Voice

Sign

WorkDrive

Bookings

Cliq

Notebook

Meeting

Connect

Learn

Office Integrator

Writer

TeamInbox

ZeptoMail

Show

Tables

Sheet

Office Suite

Calendar

ToDo

PDF Editor

Workplace

Vani

Expense

Recruit

People