getCommunicationMode()

Note: This API is supported from version 10.0.0.

The getCommunicationMode() API fetches the currently configured communication mode in the system.

Returns

  • SIQCommunicationMode: The active communication mode. Returns null if no mode is set.
    • chat - Only chat service is enabled.
    • call - Only call service is enabled.
    • chatAndCall - Both chat and call services are enabled.
    • none - No communication services are currently active.

Example

Copiedlet activeModes = ZohoSalesIQ.getCommunicationMode