.chat.systemmessages()
This API can be used to customize all the pre-defined system messages that are to be displayed in the embedded chat widget.
PARAMETERS
waiting: This message will be displayed right after a visitor initiates a chat and is waiting for the operators of your firm to pick it up.
offlinecomplete: This message will be displayed when all the operators of your firm are offline.
busy: This message will be displayed either when all the operators of your firm are busy or right after the configured waiting time expires.
busycomplete: This message will be displayed right after the visitor submits the chat request when all the operators of your firm are busy.
engaged: This message will be displayed when all the operators of your firm are engaged(concurrent chat limit reached).
engagedcomplete: This message will be displayed right after the visitor submits the chat request when all the operators of your firm are engaged.
ratingcomplete: This message will be displayed right after the visitor submits feedback on the chat.
ratingtitle: You can use this to alter the pre-defined parameter values of feedback.
Syntax
Copied
Example
Copied