.chat.waitinghandler()

This event handler allows you to invoke a method that would display a customized message along with the chat widget waiting timer.

PARAMETERS

data: Waiting time.

waitingtime: Waiting time configured in your Website settings.

currenttime: Current waiting time in seconds.

RETURN VALUES

return ""; : Waiting timer will not be displayed in the chat widget.

return '<value>'; : Current waiting time in seconds.

Examples:

return 'Welcome! Thank you for visiting our site';

return '<b>Welcome! Thank you for visiting our site</b>';

return '<img src ='https://www.zoho.com/salesiq/img/Zilliumonline.png>';