Get the List of Chat Monitor

Description

You can use this API to get the list of chat monitors available. 

Parameters:

  • index - As the chat monitor list is limited to 50 per fetch, you can use this param to fetch the next set of chat monitors.
  • limit - The number of chat monitors you would like to fetch.

OAuth Scope:

SalesIQ.chatmonitors.READ

URL:

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screenname}/chatmonitors

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker/chatmonitors

Success Response :

Copied{
  "url": "/api/v2/zylker/chatmonitors",
  "object": "list",
  "data": [
    {
      "id": "8000000006005",
      "enabled": true,
      "monitoring": {
        "type": "visitor_ip",
        "visitor_ip": "1.1.1.2"
      },
      "stats": {
        "chats_joined": "120",
        "chats_monitored": "30",
        "last_monitored_time": "12345678"
      }
    },
    {
      "id": "8000000010001",
      "enabled": true,
      "monitoring": {
        "type": "visitor_email",
        "visitor_email": "danny@zylker.com"
      },
      "stats": {
        "chats_joined": "145",
        "chats_monitored": "35",
        "last_monitored_time": "1234567654"
      }
    },
    {
      "id": "8000000017009",
      "enabled": false,
      "monitoring": {
        "type": "operator",
        "operator_email": "patricia@zylker.com",
        "operator_id": "8000000002007",
        "operator_name": "baskar.k+1"
      },
      "stats": {
        "chats_joined": "76",
        "chats_monitored": "20",
        "last_monitored_time": "099009977"
      }
    }
  ]
}