Delete/Move Multiple Canned Responses

Description

You can use this API to delete/draft/publish more than one canned response at a time.

Requested Payload:

  • ids [Mandatory] : To specify the canned response IDs to draft/publish/delete at the same time.
  • action [Mandatory]: To specify an action to be performed, ie., to draft/publish/delete a canned response.

OAuth Scope:

cannedresponses.CREATE

URL:

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screenname}/cannedresponses

Example:

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/cannedresponses

Request Payload:

Copied{
  "ids":["13000000023001","13000000023003"], 
  "action":"draft | publish | delete" 
}