Edit a Department

Description

You can use this API to update the available information in a particular department.

Request Payload

• name: Name of the department 
• is_public: To set the department public or private(Values: true|false)
• description: Description about the department
• operators: The list of operator IDs that you would want to associate with the department
• email_configurations: Email Configurations for the particular department
  • from_email: Email address used by the department in the From field
  • is_transcript_mail_enabled: To enable the email chat transcript option
  • transcript_recipients: The chat transcript will be forwarded to the given email address
  • is_blockip_mail_enabled: To enable the email notification when operators block IP addresses
  • blockip_recipients: The visitor details of the blocked IP will be sent to this email address
  • is_feedback_mail_enabled: To enable email notifications for feedbacks received from the visitors
  • feedback_recipients: The visitor's Feedback will be sent to this email address
  • is_missedchat_mail_enabled: To enable missed visitor email notifications
  • missedchat_recipients: The missed visitor notification will be sent to this email address.
  • is_cc_mail_enabled: To enable the adding of CC mail automatically to the reply emails
  • cc_recipients: This email will be added automatically to the reply emails sent to the Visitor

OAuth Scope:

SalesIQ.departments.UPDATE