Thread feedback

Description

This API retrieves feedback of a thread associated with a conversation on your SalesIQ portal/account.

OAuth Scope:

SalesIQ.feedbacks.READ

HTTP Method:

GET

URL

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screen_name}/conversations/{conv_id}/threads/{thread_number}/feedback

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker/conversations/6949400393484/threads/3/feedback

Sample response

Copied{
  "url": "/api/v2/zylker/conversations/6949400393484/threads/3/feedback",
  "object": "feedback",
  "data": {
    "id": "211760000000815001",
    "created_time": "1742995103897",
    "text": "Excellent support! Thanks, team.",
    "rating": {
      "type": "smiley",
      "value": "happy"
    },
    "attender": {
      "name": "James",
      "type": "operator",
      "id": "115844000013286013"
    },
    "conversation": {
      "id": "6949400393484",
      "thread_number": "3"
    }
  }
}