- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Update an Article
Description
You can use this API to update an article.
Requested Payload: (Optional)
- department_id: To map the article associated with the department.
- title: The title of the article.
- published: The publishing status of the article.
- content: The HTML content available in the article.
- category_id: You can use the existing category ID to list the article under it.
- enabled: To specify if the article has been enabled or not.
OAuth Scope:
articles.UPDATE
URL
Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screenname}/articles/{id}Example
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/articles/360000014486001Payload:
Copied{
"department_id": "17000000002003",
"title": "Applying Promo/coupon code",
"published": "true",
"content": "<div>A coupon is an image with a message that you give to a user when he/she has taken part in the promotion.<br/></div>",
"category_id": "17000000012001"
}Success Response:
Copied{
"url": "/api/v2/zylker-inc/articles/17000000012005",
"object": "articles",
"data": {
"modified_time": "1569826933765",
"category": {
"name": "Zylker - Promo/Coupon",
"id": "17000000012001"
},
"id": "17000000012005",
"modifier": {
"name": "Patricia",
"id": "17000000007001"
},
"creator": {
"name": "Patricia",
"id": "17000000007001"
},
"stats": {
"viewed": "7",
"used": "5",
"liked": "4",
"disliked": "0"
},
"content": "<div>A coupon is an image with a message that you give to a user when he/she has taken part in the promotion events.<br/></div>",
"enabled": true,
"published": true,
"department_id": "17000000002003",
"title": "Applying Promo/Coupon code",
"created_time": "1569826933765"
}
}© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.