Update a Common Visitor Routing Rule

Description

You can use this API to set a common rule to route the visitor to all the operator. When the visitor doesn't match any of the rule, then the common rule will automatically execute and route the visitor to all the operators.

Requested Payload:

route_to_all: To route visitors to all the operators.

OAuth Scope:

SalesIQ.visitorroutingrules.UPDATE

URL:

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screenname}/visitorroutingrules/commonrule

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker/visitorroutingrules/commonrule

Payload:

Copied{
     "route_to_all":"enabled|disabled"
}