live chat and chatbot for your restaurant
Put table reservations at your customer's fingertips
No more back-and-forth phone calls—just a smooth and efficient way for customers to secure spots at your dining haven. Our simple chat interface also ensures that you receive a prompt confirmation of customer bookings so you more effectively manage your restaurant's reservations.
Display your delectable menu with live chat
Make your day-to-day menu available on your live chat widget—tempt your visitors by tingling their taste buds. Customers can explore the menu and view dish descriptions, ingredients, and prices.
Give up-to-the-minute
table updates
No more fidgeting in the foyer! Customers can ask about the current wait times for tables, particularly when your restaurant is buzzing with activity. Let our chatbot handle the conversations during those busy peak hours.
Send irresistible offers
and exclusive promotions
Our AI chatbot acts as your personal genie, sending promotions, cool discounts, and special offers. Provide help to your customers to redeem a coupon, and even send push notifications on mobile to nudge them.
Offer instant support
and quick answers
Receiving questions about your opening hours or parking? Whether it's dietary info or restaurant details, the chatbot knows the answer. And if the customer is seeking more info, it'll whisk them straight to the right spot on your website or even connect with the right person.
Make payment easy
and checkout smooth
The best part? Our chatbot simplifies payments. Wave goodbye to card fumbling—customers can settle their bill with a few taps right in the chat. It's like magic, only better.
Seamless customer communication across
all channels
Enable your diners to reach out to you through email, your website, mobile app, or various messaging channels such as WhatsApp or any other platform—all thanks to Zoho SalesIQ's omnichannel support designed for the restaurant industry.
Live chat software for every business type and function
Whether you're a startup aiming to strike a chord with potential customers or a well-established corporation seeking to enhance customer support, Zoho SalesIQ's online chat platform is designed to cater to all your customer communication needs.
Frequently Asked Questions
What are the key features of live chat software for restaurants?
Live chat software for restaurants is a valuable tool that enables restaurants to communicate with their customers in real time through their website or other digital channels. Here are some key features you might find in such software:
- Real-time messaging
- Customizable chat widgets
- Multichannel support
- Automated responses - chatbots
- Menu and specials showcase
- Ordering and delivery
- Language support
- File sharing
- User analytics and insights
- Offline messaging
- Integration with POS systems
- Customer profiles and history
- Security and privacy
- Staff collaboration
- Feedback collection
- Integration with CRM systems