Deliver customer service that exceeds expectations

Zoho Service Plus is a unified customer service management platform that helps businesses provide unparalleled customer support by focusing on the most vital components of good customer service.

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Apps Included
  • Simplified ticketing
  • Remote assistance
  • AR-based support
  • Visitor tracking
  • Project management
  • Powerful analytics
  • Feedback management

Offer consistent support across all channels

Connect with your customers where they are. Offer personalized support across multiple channels, from messaging apps to social media, and ensure a consistent and unified customer experience.

Multichannel outreach

Give your customers the convenience of self-service

Empower your customers to find solutions independently through AI-driven chatbots, tailored portals, and easy-to-use knowledge bases so they can get the help they need whenever they need it.

Self-service

Simplify troubleshooting with augmented reality

Resolve issues faster and more accurately by using augmented reality to guide your customers visually. Instantly inspect problems in real-time, mark areas of concern directly on their video feed, and provide clear, step-by-step solutions.

AR Support

Get complete visibility and real-time insights

Visualize a scenario where customer service agents and frontline technicians access shared customer history seamlessly. Powered by a single platform, architecture, and data model, improve your customer service by uniting teams, processes, and systems for each customer.

Comprehensive reports

Make every interaction worthy of your customer's business.

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15-day free trial. No credit card required.