integrations

How do I remove my WhatsApp Business account from Zoho BSP?

If you’ve deleted your WhatsApp Business account in Zoho Books, you must also remove the Business account from Zoho BSP. Here’s how:

  • Log into Meta Business Suite.
  • Go to Accounts on the left sidebar and select WhatsApp Accounts.
  • Select the account for which you want to change the Business Service Provider (BSP).
  • Navigate to the Partners tab.
  • Under Partners with full control, click the View in Partners icon next to Zoho Corporation.
  • Click the More icon at the top of the Partners pane, and select Remove from business portfolio.

The respective WhatsApp Business account will be removed from Zoho BSP.

Warning: Ensure that the WhatsApp Business account you removed from Zoho BSP is not integrated with any of your Zoho Books organisations.

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