integrations

What can I do to resolve when my WhatsApp integration setup page hangs?

Check if the pop-up blocker is enabled in your browser. The pop-up blocker stops unwanted pop-ups, which can interfere when you integrate your WhatsApp Business account with Zoho Books. Therefore, it is necessary to disable the pop-up blocker during the integration process.

If you’re using a custom domain, the integration page may occasionally hang. To resolve this issue:

  • Try using the Chrome browser to set up the integration.
  • If that doesn’t work, disable the custom domain, complete the WhatsApp integration with your Zoho Books organisation, and then re-enable the custom domain for your organisation.

These steps should help prevent the setup page from hanging.

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