## Zoho Inventory Documentation Index

Access the complete documentation index at:
https://www.zoho.com/uk/inventory/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Functions in Vendor Credits

### Apply Credits to Bills

Vendor credits can be applied to other bills that are created for the same vendor. Doing so will reduce the bill amount accordingly. To do this:

1.  Go to the _Vendor Credits_ module on the sidebar.
    
2.  Open the vendor credit you want to apply to bills.
    
3.  Click the **Apply to Bills** button in the top right corner.
    
4.  Enter the amount to apply to each bill from the balance.
    
5.  Click **Save**.
    
    ![List of bills](/inventory/help/images/vendor-credits/apply-to-bills-1.png)

Alternatively,

1.  Go to the _Bills_ module on the sidebar.
2.  Open the bill for which you want to apply credits to.
3.  Click the **Use Credits** option in the bill.
4.  Enter the amount to apply to the bill from the available credit balance.
5.  Click **Save**.

If you have used up a vendor credit completely, it is marked as _Closed_.

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### Refund Credits

To refund a vendor credit:

1.  Go to the _Vendor Credits_ module on the sidebar.
    
2.  Select the vendor credit you want to refund.
    
3.  Click the **More** button, then select **Refund** from the dropdown.
    
    ![Refund Vendor Credits](/inventory/help/images/vendor-credits/refund.png)
4.  Enter the amount that your vendor has refunded to you and select the account which tracks the refund.
    
5.  Click **Save**. You can view the refunds recorded in the Refunds History tab on your vendor credits page.
    
    ![View Refund History](/inventory/help/images/vendor-credits/refund-history.png)

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### Import Refunds

If you already have a list of credits from your vendors, you can import them into Zoho Inventory in CSV, TSV or XLS format.

To know the format of the import, i.e. the columns and data to be included in the import file, you can download the sample import file which we’ll be looking at in the steps below.

1.  Go to the **Vendor Credits** module on the left sidebar.
    
2.  Click the ![Menu icon](/inventory/help/images/icons/hamburger-icon.png) icon.
    
3.  Click the **Import Refunds** option.
    
    ![Import Refunds menu option](/inventory/help/images/vendor-credits/import-refunds-1.png)
4.  Click the **Choose File** button to browse and upload your import file. You can download the sample CSV or XLS file for your reference.
    
5.  Click **Next** to proceed to the field mapping page.
    
    ![Import Refunds - upload file](/inventory/help/images/vendor-credits/import-refunds-2.png)
6.  Map the columns in Zoho Inventory with the appropriate column in your import file.
    
7.  Click **Next** to proceed to the preview section.
    
8.  Preview the summary of the records that can be imported.
    
9.  Click **Import** if you’re ready, or else, click **Previous** if you need to make any changes.
    

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### Customize Template

You can change the overall look and feel, such as the font, background, orientation and size of your templates. Here’s how:

1.  Go to _Settings_, then _Templates_.
    
2.  Click **Vendor Credits** from the templates list.
    
3.  Hover over a template and click **Edit**.
    
    ![Edit Template](/inventory/help/images/vendor-credits/template-vc1.png)
4.  Make the necessary customizations to the template.
    
5.  Click **Save**.
    
    ![Customize Template](/inventory/help/images/vendor-credits/template-vc2.png)

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