VAT in Sales

VAT is included in both the sales and purchases for your business. There are different methods in which VAT is calculated on sales, according to the region and VAT treatment of your customers. In Zoho invoice, VAT treatment of your customer is taken into account and the VAT associated with the item is automatically populated.

Sales Within the UK

For creating a sales (Invoices, Estimates, Credit Notes) transaction that is within the United Kingdom:

• Select the customer whose VAT treatment is for United Kingdom.
• Add the item for which you are creating the sales transaction and select the VAT amount.

VAT treatment of your customer can be changed only for that estimate, invoice or the order you create. Click the notification, select the VAT treatment you prefer, and click Update.

You can also set the VAT treatment as a permanent change by checking the Make it permanent? option.

Sales Outside UK

For sales (Invoices, Estimates, Credit Notes) that are made outside the UK, you will be able to find the labels that will denote if it’s a Goods that is being sold or a Service that is being rendered. If a service is billed in the same invoice where goods are being sold outside the UK, then the service will be associated to the goods and will be labelled Service Associated to Goods.

If sales are made to countries outside the UK, it will be recorded under Your total sales excluding VAT in the VAT return report.

Sales to EU-VAT Registered Customers (NI Protocol)

If you’re a business in Northern Ireland and you are selling goods to a customer who is in the EU and is registered for VAT, then the VAT can be Zero-Rated or a Zero Rate (0%) VAT can be charged on your export. To do this, you’ll have to enable the NI protocol from VAT settings and select the VAT treatment as EU-VAT registered [NI Protocol] for the customer.

To enable the NI Protocol in your organisation:

• Go to Settings > VAT > VAT Settings.
• Mark the Enable trading of goods between Northern Ireland and the European Union (NI Protocol) checkbox.
• Click Save.

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