## Zoho Payroll Documentation Index

Access the complete documentation index at:
https://www.zoho.com/uk/payroll/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Employee Portal Preferences

 ![](/payroll/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/payroll/images/ue-resources/llm-utility-menu/dd-arrow.svg) 

*   [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fuk%2Fpayroll%2Fhelp%2Femployer%2Fsettings%2Femployee-portal-preferences.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*   [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fuk%2Fpayroll%2Fhelp%2Femployer%2Fsettings%2Femployee-portal-preferences.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*    ![Copy for LLM](/payroll/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM
*    [![View as Markdown](/payroll/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/uk/payroll/help/employer/settings/employee-portal-preferences.md)

* * *

The Employee Portal is a dedicated space where your employees can view their compensation details and access their payslips. Once you enable the Employee Portal for your organisation, you can:

*   Configure portal access for your employees individually.
*   Display the contact information of your payroll team on the Employee Portal.
*   Display important announcements to your employees through a banner message.
*   Enable Ask Zia so employees can get instant answers to payroll-related questions.

![Employee Portal Preferences in Zoho Payroll](/payroll/help/uk/settings/employee-portal-preferences/employee-portal-preferences.png)

* * *

## Enable the Employee Portal

Enabling the Employee Portal makes it available to your organisation. You’ll still choose which employees get access when you add or edit them.

To enable the Employee Portal:

1.  Go to **Settings** and click **Employee Portal Preferences** under _Setup & Configurations_.
2.  Toggle on **Enable Employee Portal**. The status shows as **ACTIVE** when it is on.
3.  Configure a [Banner Message](/uk/payroll/help/employer/settings/employee-portal-preferences.html#banner-message), [Portal Contact Information](/uk/payroll/help/employer/settings/employee-portal-preferences.html#portal-contact-information), and [Ask Zia](/uk/payroll/help/employer/settings/employee-portal-preferences.html#ask-zia), if required.
4.  Click **Save**.

The Employee Portal is now enabled for your organisation.

* * *

## Configure Portal Access for Employees

**Note:** You must enable the Employee Portal at the organisation level in Settings before you can configure portal access for employees individually.

### Enable Portal Access During Employee Creation

While adding a new employee in the Employees module, select the **Enable Portal Access** checkbox on the _Basics_ page to give that employee access.

### Enable Portal Access for an Existing Employee

To enable portal access for an existing employee:

1.  Click **Employees** on the sidebar.
2.  Click the employee you want to give portal access to.
3.  Click **Enable** under _Basic Information_.
4.  In the popup that appears, click **Yes**.

An email invitation will be sent to the employee. Once they accept the invite, they can access the Employee Portal.

**Pro Tip:** You can resend the invitation email by clicking **Reinvite**.

### Disable Portal Access for an Existing Employee

To disable portal access for an existing employee:

1.  Click **Employees** on the sidebar.
2.  Click the employee you want to disable portal access for.
3.  Click **Disable** under _Basic Information_.
4.  In the popup that appears, click **Yes**.

The Employee Portal will be disabled for that employee.

* * *

## Banner Message

Use a banner message to send announcements to your employees. The message appears at the top of the Self-service Portal’s home page.

**Scenario:** Zylker has revised salaries for all its employees and wants to let them know. The HR team adds a banner message in Zoho Payroll about the salary revision. It appears prominently on the Employee Portal’s home page, so all employees see it when they log in.

To display a banner message:

1.  Go to **Settings** and click **Employee Portal Preferences** under _Setup & Configurations_.
2.  Under _Banner Message_, enter your announcement in **Enter Banner Message**.
3.  In **Select till when this message must be displayed in the portal**, set the end date for the message.
4.  Click **View Sample Preview** to see how the message will appear to employees.
5.  Click **Save**.

The banner message will be displayed in the portal until the date you set.

* * *

## Portal Contact Information

The Portal Contact Information is the email address your employees can send questions to through the Employee Portal. This gives them an easy way to reach your payroll team with any payroll-related queries.

To manage the portal contact:

1.  Go to **Settings** and click **Employee Portal Preferences** under _Setup & Configurations_.
2.  Under _Portal Contact Information_, click **Manage Contacts**.
3.  Click **\+ Add Contact**, enter the name and email address of the contact, and click **Save**.
4.  Hover over the contact you want to display and click **Show in Portal**.

**Pro Tip:** You can add multiple contacts, but only one contact can be displayed in the Employee Portal at a time. Use the **Edit** or **Delete** icon next to a contact to update or remove it.

* * *

## Ask Zia

Ask Zia is an AI payroll assistant in the Employee Portal. When you enable it, employees can get instant answers to their payroll-related questions.

To enable Ask Zia:

1.  Go to **Settings** and click **Employee Portal Preferences** under _Setup & Configurations_.
2.  Under _Ask Zia_, select **Enable Ask Zia for all employees**.
3.  Click **Save**.

* * *

## Disable the Employee Portal

To disable the Employee Portal for your organisation:

1.  Go to **Settings** and click **Employee Portal Preferences** under _Setup & Configurations_.
2.  Toggle off **Enable Employee Portal**.
3.  Click **Save**.
4.  In the popup that appears, click **Disable**.

The Employee Portal will be disabled for all your employees, regardless of the individual preferences configured in their profiles. You can re-enable it at any time.