Why was my report not auto-generated?
Report will get auto-generated only if users have unreported expenses in their account. If they don’t have any unreported expense, the report generation will not happen.
However, if you want to auto-generate reports for users even if there are no unreported expenses, you can enable a preference under Report Automation. To enable this preference:
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Click Admin View.
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Go to Settings on the left sidebar
(OR)
Click the Gear icon at the top right side. -
Click Report Automation under Automation.
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Under Additional Preferences, mark the Generate a report even if the user has no expense within the report generation period checkbox.
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Click Save. Once this is done, reports will be auto-generated for users even if there are no unreported expenses.