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End-to-end field service management platform for service businesses.

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Interactive remote assistance software with augmented reality.

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The all-in-one toolkit for solopreneurs.

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Powerful accounting platform for growing businesses.

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Effortless expense reporting platform.

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Digital signature app for businesses.

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100% Free invoicing solution.

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Collect payments online with custom branded pages.

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Practice management software for accounting firms.

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The all-in-one toolkit for solopreneurs.

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Unified payment solution built for all businesses.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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Online file management for teams.

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Appointment scheduling app for consultations with customers.

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Stay in touch with teams no matter where you are.

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Beautiful home for all your notes.

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Online meeting software for all your video conferencing & webinar needs.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Knowledge and learning management platform.

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Built in document editors for web apps.

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Word processor for focused writing and discussions.

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Shared inboxes for teams.

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Secure and reliable transactional email sending service.

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Create, edit, and share slides with a sleek presentation app.

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Work management tool to connect people, processes, and information.

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Spreadsheet software for collaborative teams.

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Powerful collaborative work platform for teams.

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Online business calendar to manage events and schedule appointments.

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Collaborative task management for individuals and teams.

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Collaborative online PDF editing tool.

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Intuitive recruiting platform built to provide hiring solutions.

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Payroll software with automated tax payments and filing.

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AI-powered platform to build custom business apps.

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Remote support and unattended remote access software.

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Online password manager for teams.

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Workforce identity and access management solution for cloud businesses.

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Interactive remote assistance software with augmented reality.

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Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Automate manual, tedious, and repetitive tasks easily.

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Comprehensive email security and archiving for every business.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Complete resource for any admin-related lookup queries.

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AI-powered ETL tool for effective data integration and movement.

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Automatic bug tracking software for managing bugs.

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The all-in-one toolkit for solopreneurs.

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Unified project management platform for intelligent, data-driven work.

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AI-powered platform to build custom business apps.

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Automate business workflows by creating smart integrations.

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Built in document editors for web apps.

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AI-powered ETL tool for effective data integration and movement.

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Secure and reliable transactional email sending service.

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Work management tool to connect people, processes, and information.

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Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Automate manual, tedious, and repetitive tasks easily.

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The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Document Operations - Possible Errors

No permission

Error code

R5010

Error description

User does not have enough permission or access to delete the document. 

Error Response

{
    "error":  {
        "message": "You do not have permission to perform this operation.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5010”
    }
}

Suggested action 

Please make sure you have provided your own document. If it is a document from the team folder, please contact the admin/owner of the document to provide the required permission and try again.

Delete the document

Error code

R3005

Error description

Unable to delete the document.

Error Response

{
    "error":  {
        "message": "There was a problem deleting the document. Please try again in a while.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3005”
    }
}

Suggested action 

This might be due to an internal error. Please try again after some time.

Move the document to trash

Error code

R3018

Error description

Unable to move the document to trash.

Error Response

{
    "error":  {
        "message": "There was a problem trashing the document. Please try again in a while.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3018”
    }
}

Suggested action 

This might be due to an internal error. Please try again after some time.

Restore the document

Error code

R3032

Error description

Unable to restore the document.

Error Response

{
    "error":  {
        "message": "There was a problem restoring the document. Please try again in a while.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3032”
    }
}

Suggested action 

This might be due to an internal error. Please try again after some time.

Trash in progress

Error code

R3039

Error description

This error occurs while you are trying to delete or move a document to trash, when the trashing process is already taking place in the backend.

Error Response

{
    "error":  {
        "message": "This document is currently being moved to trash. Please try again in a while.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3039”
    }
}

Suggested action 

Please try again after the backend trashing process is completed.

Document already trashed

Error code

R3047

Error description

This error occurs when you are trying to trash a document which is already moved to trash.

Error Response

{
    "error":  {
        "message": "We couldn't trash the document as it has already been trashed.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3047”
    }
}

Delete the document permanently

Error code

R3048

Error description

This error occurs when you try to delete the document permanently before trashing it.

Error Response

{
    "error":  {
        "message": "We were unable to delete this document. Please trash the document before deleting it permanently.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3048”
    }
}

Suggested action 

Please trash the document before deleting it permanently.

Get the document details

Error code

R3008

Error description

Unable to retrieve the document details.

Error Response

{
    "error":  {
        "message": "We were unable to get document details. Please try again.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3008”
    }
}

Suggested action 

This might be due to an internal error. Please try again after some time.

For the complete list of general errors, refer here.