You are trying to access a server remotely, but it does not have a monitor attached. Or it’s a closed laptop. Or perhaps it’s running in kiosk mode, locked into a single app with no user interface. You move your mouse, click, and type, but nothing responds. Apps don’t launch properly. The screen won’t show up.
Frustrating, right?
Well, you are not alone, and Zoho Assist has the perfect solution: the Virtual Monitor feature.
What is a Virtual Monitor?
A Virtual Monitor is a simulated screen created on the remote machine during your support session. Even if the target device doesn’t have a physical monitor connected, Zoho Assist can generate a virtual one, allowing you to view, control, and troubleshoot the device as if a monitor were plugged in.
You can also simulate a multi-monitor setup to enhance navigation and multitasking. If you're helping a user or managing unattended systems, this feature ensures your remote session isn’t limited by hardware constraints.
When do you need a Virtual Monitor?
Here are a few everyday scenarios where this feature can be a game-changer:
Supporting headless servers
Servers often run without attached displays. Without one, many applications won't load visual elements. With Zoho Assist, simply enable a Virtual Monitor, and within seconds, you have a screen to work on, interact with, and troubleshoot just like you would on-site.
Fixing issues on closed-lid laptops
Many users commonly shut their laptop lids during docking or while leaving them idle. When you try to connect remotely, the screen stays blank. The Virtual Monitor mimics a physical display and prompts the system into behaving as if a monitor is connected, allowing full access even with the lid closed.
Matching your multi-monitor setup
You work on two HD monitors at your workstation, but the device you’re accessing only has one. Virtual Monitor lets you add extra screens to that device, so you can work with the same comfort and layout you're used to, even across screens that aren’t displayed on a physical monitor attached to the remote device.
What does Virtual Monitor bring to the table?
Provides real solutions with virtual screens
Create high-fidelity virtual displays even when the target device has no monitor attached.Keeps applications running smoothly
Some applications (like IDEs, design tools, or admin panels) rely on active displays. Virtual Monitors keep them functional, even in headless environments.High-resolution display support
Enjoy crystal-clear visuals with virtual screens supporting resolutions up to 2K, ideal for precision work on remote devices.Fixes common rendering issues
Solve problems like overlapping UI elements, partial screen loads, or distorted graphics. The integrated virtual display driver ensures a seamless and stable remote experience.Simulated multi-screen setup for power users
Switch between apps or windows just like you would on a dual-screen setup. It's perfect for multitaskers and support agents juggling multiple tools.Works seamlessly within Zoho Assist
No extra installations or add-ons required. Virtual Monitor is readily available on supported Windows devices (Windows 10 and above), so you can quickly start using it as part of your remote sessions.
The next time you're helping a teammate whose screen just won’t show up, or supporting a remote system sitting quietly in a rack, remember, you can create a display in seconds with Virtual Monitor.
Start your free trial today! Because support shouldn’t stop when the screen does.
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