Introducing Compact Mode, Ticket Peek, and Snippets
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4 Mins ReadAuthor: Prashanth V K
Product marketer. Wide-eyed kid in corporate refuge. Passionate about movies, customer service, technology, and food. Inquisitive and happy!
Announcing Zoho Desk — the industry's first context-aware help desk software.
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Play tag with your tickets
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2 Mins ReadAnnouncing Happiness Ratings for Zoho Support
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3 Mins ReadCloud Telephony and Mobile Apps for Zoho Support
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2 Mins ReadIntroducing: Notification Center for Zoho Support
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3 Mins ReadBuild Communities. Share Knowledge. Create Happiness.
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2 Mins ReadFree unlimited users! Freedom from software licenses!
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2 Mins ReadPoll: What's the ratio of support reps to sales reps in your business?
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2 Mins ReadResults: Facebook is the most used platform for community
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3 Mins ReadPoll: What do you use to build a community around your business?
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3 Mins ReadResults: What's your approach to customer support hiring?
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2 Mins ReadPoll: What's your approach to customer support hiring?
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2 Mins ReadResults: What kind of interactions do you prefer in a ticket?
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2 Mins ReadPoll: What kind of interactions do you prefer in a ticket?
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3 Mins ReadResults: Insights about customer support channels
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2 Mins ReadPoll: What channels do your customers use to reach you?
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2 Mins ReadResults: We organize our support team by...
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2 Mins ReadPoll: How do you organize your support team?
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2 Mins ReadResults: For ‘free’ accounts, customer support is…
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