When people quit, it is not always for a bigger paycheck, a promotion, or additional perks. It's sometimes because they feel unheard, unseen, or disconnected at work.
We talk a lot about how hybrid work has become the norm, but very little about how silos have grown silently with that. An internal communication platform is a bridge that helps fill the gap between teams or people at work.
When compared to companies with poor communication, those with effective internal communication may increase retention rates by up to 4.5 times by helping employees feel appreciated and included. Source
What is a silent resignation?
Silent resignation occurs when employees have mentally disengaged from the job and do the bare minimum to survive. This often leads to actual resignation. Due to a lack of proper or transparent internal communication and silos, they gradually disengage and eventually decide to leave the company.
How to detect a silent resignation in motion
When employees feel unseen or unheard, their initial reaction will be to ensure their voice is heard and communication happens. But they give up, decide to do the bare minimum, and eventually quit only when all other attempts have failed and when they have hit rock bottom while trying to find a solution or a way out.
Silent resignation can be triggered by factors like poor leadership, lack of recognition, no clear purpose or well-defined goal, or even a simple feeling that neither they nor their work matters. When all or one of these trigger, they switch off emotionally and move towards silent resignation.
As the name suggests, it happens quietly, making it often difficult to catch the indicators and rectify them. Here are a few major indicators that show one is disengaged and is moving to quit slowly or is a bare survivor.
Little to no team engagement
This is one primary indicator where they do the tasks but stay away from team activities and are incognito in team social chats or casual banters.
Best to bare minimum
They would have been proactive at work and might have been looking for new avenues to explore, but suddenly, they might have become passive, avoiding new opportunities or tasks and staying away from new collaborations.
No feedback or questions
They don't expect or give feedback or new ideas. Only where there is motivation to work is there energy for innovation and creativity, and without that, they become quiet.
Energy-less conversations
They talk only when necessary with short, formal, delayed, and emotionless responses.
Bridging the gap with Zoho Cliq
Silent resignations obviously thrive in silence. Unified communication platforms like Zoho Cliq help rectify or prevent such situations from happening.
Transparent real-time communication across the hierarchy
Cliq breaks down hierarchy barriers, allowing employees to connect in real time with anyone from top management to the bottom, making them feel included and fostering trust.
Social channels to ease pressure
Casual channels and interest-based spaces offer a breather from work-related stress, helping teams bond, recharge, and avoid burnout. Even if you feel stressed at work, spaces like these can help you vent negativity and regain strength, depending on your reasons or the severity of the situation.
Feedback before falling out
Cliq channels can be used to share constant feedback and discuss how the work setting can be improved over time. As there are ways for open communication, even if direct leadership doesn't take any action, the top or senior level can get involved and make a change.
Proper recognition and encouragement
You can set bots to automate messages for small or big wins and recognize talent regularly. This will, in turn, encourage everyone to be proactive and strive for better.
These are just a few ways in which Cliq can bridge the gap and help prevent silent resignations in the workplace. We also have an article on how Cliq can engage the disengaged workforce. Explore more and get started with some best practices!
To sum up
Silent resignation is under-reported and might be negatively impacting your retention levels without your knowledge. Retaining employees is as important as retaining customers, so invest in tools like Cliq that help retain employees and improve collaboration.
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