In January 2005, a young group of mavericks, working out of a humble office in Chennai, dared to disrupt the SaaS market with a pet project: a simple contact management application. Twenty years later, we're still those same disruptors, setting benchmarks for innovation and excellence—just as Zoho CRM did for the 60+ apps that now make up the Zoho ecosystem.
Our secret? It's not AI. It's not BI or UI. It's you and I. In many ways, you are the true disruptors.
Our mantra has always been: "Build good software, and they will come." And just as we hoped, you did. In an era where businesses frequently switch vendors, you choose to stick with us. Despite being spoiled for choice, you continue to trust us—because you believe in our mission to build business software that's simple and affordable. Your loyalty isn't just an endorsement—it's a testament to our shared values. For that, we are deeply grateful.
That's why this milestone is as much your success as it is ours. Together, we've shown the world that powerful software doesn't have to be complex.
Zoho CRM is here for the long haul, building with the same passion and integrity that started it all. To celebrate, we have exciting things planned for you throughout the year. But for now, let's take a moment to take a measure of pride in our software and relationships that are built to last.
Thank you for being at the heart of our journey. Here's to the next 20 years—together.
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