Zoho's Customer Experience (CX) Workshops are our in-person customer training program designed to connect, collaborate, and dive deep into all things customer experience. Over the past six years, we've had the privilege of visiting 20+ cities worldwide and meeting with more than 2,000 customers. In 2025, we're continuing this global journey with a clear mission: to help you master the art of customer experience.
Highlights of what you can expect from the workshop
- Hands-on, in-depth training: Engage in practical, interactive sessions that provide real-world solutions.
- Collaborative do-it-along exercises: Apply what you learn in real time with guided exercises designed for immediate impact.
- Networking with Zoho customers: Connect with like-minded professionals and share insights with others in your industry.
- Course completion certificate: Receive a certificate to showcase your new expertise.
- Meet Zoho partners in your region: Learn from trusted Zoho partners who can help you implement solutions in your business.
- Access to Zoho leadership and experts: Meet the people shaping Zoho's customer experience strategy and gain valuable insights into future developments.
- A dedicated trial account: Get exclusive access for one month so you can experiment and apply the concepts you learn during the workshop.
- Personalized attention: Over 750 one-on-one sessions conducted so far have ensured that every attendee receives guidance specific to their business needs.
- Partner benefits: If you're a Zoho partner, gain the expertise you need to sell more effectively and implement Zoho CRM Plus for your clients.
Where we're coming in 2025
We're bringing the Zoho CX Workshop to major cities across the globe, and we'd love for you to join us.
Australia | February 24-25, 2025 |
Chicago | March 10-11, 2025 |
Miami | March 13-14, 2025 |
New York | March 18-19, 2025 |
Johannesburg | April 2025 |
Nairobi | April 2025 |
Canada | May 2025 |
Delhi | June 2025 |
Pune | June 2025 |
Stay up to date with our full schedule by following our workshop page.
Who should attend?
Our workshops cater to both new and seasoned Zoho CRM Plus customers, as well as Zoho partners looking to expand their expertise. Whether you're just starting your customer experience journey or looking to enhance your current strategy, there's something for everyone at the Zoho CX Workshop.
Don't miss this chance to elevate your customer experience strategy and connect with the global Zoho community. Register today and take the first step toward transforming the way you engage with your customers in 2025! For any queries, reach out to us at cxevents@zohocorp.com
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