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Category: Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday.

Introducing Zoho Desk for Intercom!

Introducing Zoho Desk for Intercom!

Posted on June 6, 2019June 6, 2019 by Chinmayee Mishra
2 Mins Read
CategoriesZoho Desk
It's time to Zap your favourite apps with Zoho Desk.

It's time to Zap your favourite apps with Zoho Desk.

Posted on February 19, 2019February 19, 2019 by Chinmayee Mishra
2 Mins Read
CategoriesZoho Desk
Run service processes right from your help desk, with Blueprint

Run service processes right from your help desk, with Blueprint

Posted on December 10, 2018December 10, 2018 by Chinmayee Mishra
3 Mins Read
CategoriesZoho Desk
Customers get answers even before they can ask, with ASAP

Customers get answers even before they can ask, with ASAP

Posted on December 6, 2018December 6, 2018 by Chinmayee Mishra
4 Mins Read
CategoriesZoho Desk
Zia for Customer Service, Part 3: Zia for Customers

Zia for Customer Service, Part 3: Zia for Customers

Posted on December 3, 2018December 3, 2018 by Chinmayee Mishra
2 Mins Read
CategoriesZoho Desk
Zia for Customer Service, Part 2: Zia for Managers

Zia for Customer Service, Part 2: Zia for Managers

Posted on November 27, 2018November 27, 2018 by Chinmayee Mishra
2 Mins Read
CategoriesZoho Desk
Zia for Customer Service, Part 1: Zia for Support Agents

Zia for Customer Service, Part 1: Zia for Support Agents

Posted on November 19, 2018November 19, 2018 by Chinmayee Mishra
3 Mins Read
CategoriesZoho Desk
Announcing AI, Process Management, Marketplace for Zoho Desk

Announcing AI, Process Management, Marketplace for Zoho Desk

Posted on November 15, 2018November 15, 2018 by Pavithra Krishnaswamy
5 Mins Read
CategoriesZoho Desk
More context minus the clutter, with Layouts

More context minus the clutter, with Layouts

Posted on August 13, 2018August 13, 2018 by Chinmayee Mishra
3 Mins Read
CategoriesZoho Desk
Introducing Compact Mode, Ticket Peek, and Snippets

Introducing Compact Mode, Ticket Peek, and Snippets

Posted on July 17, 2017July 17, 2017 by Prashanth V K
4 Mins Read
CategoriesZoho Desk
Go the extra mile, to a new address.

Go the extra mile, to a new address.

Posted on January 11, 2017January 11, 2017 by Pooja C
3 Mins Read
CategoriesZoho Desk
How not to sabotage the collaboration of customer support teams

How not to sabotage the collaboration of customer support teams

Posted on January 4, 2017January 4, 2017 by Pooja C
3 Mins Read
CategoriesZoho Desk
11 Ways to Spread the Cheer this Holiday Season with Better Customer Service

11 Ways to Spread the Cheer this Holiday Season with Better Customer Service

Posted on December 20, 2016December 20, 2016 by Manish Balaji
4 Mins Read
CategoriesZoho Desk
What makes Brenda a great customer service manager?

What makes Brenda a great customer service manager?

Posted on December 15, 2016December 15, 2016 by Pooja C
3 Mins Read
CategoriesZoho Desk
5 ways to amplify agent productivity

5 ways to amplify agent productivity

Posted on November 30, 2016November 30, 2016 by Pooja C
4 Mins Read
CategoriesZoho Desk
Announcing Zoho Desk — the industry's first context-aware help desk software.

Announcing Zoho Desk — the industry's first context-aware help desk software.

Posted on November 18, 2016November 18, 2016 by Prashanth V K
4 Mins Read
CategoriesZoho Desk
How a social media company you've never heard of is primed to revolutionize customer service

How a social media company you've never heard of is primed to revolutionize customer service

Posted on April 27, 2015April 27, 2015 by Austin Talbert
8 Mins Read
CategoriesZoho Desk
The Apple Watch, the revamped Apple Store and you: customer service tips from the world's most valuable brand

The Apple Watch, the revamped Apple Store and you: customer service tips from the world's most valuable brand

Posted on April 10, 2015April 10, 2015 by Austin Talbert
8 Mins Read
CategoriesZoho Desk

Can rewriting your mission statement transform your customer service?

Posted on March 19, 2015March 19, 2015 by Austin Talbert
8 Mins Read
CategoriesZoho Desk
10​ steps for making a huge impact on your customer service

10​ steps for making a huge impact on your customer service

Posted on March 7, 2015March 7, 2015 by Austin Talbert
10 Mins Read
CategoriesZoho Desk
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