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Category: Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday.

The (not so) secret strategy these 10 customer service legends share

The (not so) secret strategy these 10 customer service legends share

Posted on March 2, 2015March 2, 2015 by Austin Talbert
12 Mins Read
CategoriesZoho Desk

Which customer-obsessed brand are you? Take the quiz and find your match.

Posted on March 1, 2015March 1, 2015 by Austin Talbert
0 Min Read
CategoriesZoho Desk
2015: ​The year of the customer

2015: ​The year of the customer

Posted on January 7, 2015January 7, 2015 by Austin Talbert
4 Mins Read
CategoriesZoho Desk
The most painful customer service moments of 2014, and how you can avoid them in 2015

The most painful customer service moments of 2014, and how you can avoid them in 2015

Posted on January 1, 2015January 1, 2015 by Austin Talbert
8 Mins Read
CategoriesZoho Desk

Customer service centered around customers, not software. Now that's zen.

Posted on September 19, 2014September 19, 2014 by Austin Talbert
4 Mins Read
CategoriesZoho Desk

The customer service lessons we must all learn from that Comcast call

Posted on July 23, 2014July 23, 2014 by Austin Talbert
9 Mins Read
CategoriesZoho Desk
8 tips for measuring (and improving) customer happiness

8 tips for measuring (and improving) customer happiness

Posted on June 26, 2014June 26, 2014 by Austin Talbert
4 Mins Read
CategoriesZoho Desk

7 benefits mobile customer service apps unleash

Posted on June 4, 2014June 4, 2014 by Austin Talbert
5 Mins Read
CategoriesZoho Desk
Play tag with your tickets

Play tag with your tickets

Posted on May 12, 2014May 12, 2014 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Announcing Happiness Ratings for Zoho Support

Posted on January 23, 2014January 23, 2014 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Cloud Telephony and Mobile Apps for Zoho Support

Posted on November 20, 2013November 20, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Introducing: Notification Center for Zoho Support

Posted on September 23, 2013September 23, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Measuring and maximizing the money-saving value of self-service channels

Posted on August 21, 2013August 21, 2013 by Guest
4 Mins Read
CategoriesZoho Desk

Build Communities. Share Knowledge. Create Happiness.

Posted on July 31, 2013July 31, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Free unlimited users! Freedom from software licenses!

Posted on July 1, 2013July 1, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What's the ratio of support reps to sales reps in your business?

Posted on April 22, 2013April 22, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Results: Facebook is the most used platform for community

Posted on April 20, 2013April 20, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Poll: What do you use to build a community around your business?

Posted on April 9, 2013April 9, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Results: What's your approach to customer support hiring?

Posted on April 5, 2013April 5, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What's your approach to customer support hiring?

Posted on March 26, 2013March 26, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk
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