Zoho SalesIQ turns 10: Transforming customer experiences since 2014

Zoho SalesIQ turns 10

October marked a remarkable milestone for Zoho SalesIQ—our 10th anniversary. What began in 2014 as a simple live chat tool has evolved into a comprehensive customer engagement platform trusted by businesses across the globe. This milestone isn't just a reflection of our achievements—it’s a celebration of the vibrant community of customers and partners who've shaped our journey. Join us as we look back at the core values that have guided us, the milestones we've reached, and the exciting future that lies ahead.

Reflecting on our values

At Zoho SalesIQ, our core values are deeply intertwined with the foundational principles that guide Zoho as a whole.  

Customer-centricity is our guiding principle. We believe that true corporate capital lies in the shared culture, skills, and dedication of our team, all aimed at enhancing customer experience. Success is measured not just by revenue and KPIs, but also by the intangible aspects that enrich our business and foster customer relationships. We prioritize research and development over sales and marketing, ensuring our software delivers real value to customers. Privacy is a moral imperative for us rather than a mere legal obligation, reflecting our commitment to building trust and safeguarding our users' data.

Zoho SalesIQ started with a vision to enhance the connection between customers and businesses, creating experiences that delight customers and drive sustainable business growth. As SalesIQ evolved from a basic live chat tool into a comprehensive customer engagement platform, we've consistently upheld this vision from product development to customer support, ensuring that it resonates across departments.

A journey through time: highlights

Since our launch in 2014, SalesIQ has evolved into a comprehensive customer engagement solution, incorporating features like visitor insights, lead scoring, AI-driven assistance, and omnichannel communication.

Customer engagement platform evolution

To learn more about our journey that led us here, check out our page on the journey of SalesIQ.

A message from our CEO

The SalesIQ team

We wouldn’t be here without the incredible SalesIQ team that drives our mission forward. Here’s a glimpse of our dedicated team members who work tirelessly to make SalesIQ the platform you know and trust.

Celebrating our community: Voices from customers and partners  

As we mark this milestone, it's important to recognize the voices that have shaped our journey—our customers and partners. Their stories reflect the impact SalesIQ has had on their businesses and the relationships we've built together.

Hear from our customers

Hear from our partners

Looking ahead

As we celebrate this milestone, we're more committed than ever to enhancing our platform. Our future focus areas include expanding our AI-driven capabilities, deepening our analytics features, and enhancing integrations to provide even more seamless experiences for our users.

We extend our heartfelt thanks to everyone who's been part of this journey—especially our customers and partners. Your support and collaboration have been invaluable, and we look forward to continuing this journey together for many more years to come!

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