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Category: Zoho SalesIQ

Convert your visitors into happy paying customers. Track visitors on your website, identify fresh leads, capture and communicate in real time.

What is lead scoring? How to score leads, lead scoring models, and best practices

What is lead scoring? How to score leads, lead scoring models, and best practices

Posted on August 28, 2024August 28, 2024 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
All about chatbots: Definition, types, and how to choose and build one

All about chatbots: Definition, types, and how to choose and build one

Posted on August 9, 2024August 9, 2024 by Divya R
8 Mins Read
CategoriesZoho SalesIQ
Millennials vs Gen Z: Customer service expectations and differences

Millennials vs Gen Z: Customer service expectations and differences

Posted on August 7, 2024August 7, 2024 by Kiruthika Devi
8 Mins Read
CategoriesZoho SalesIQ
Ecommerce chatbots: Types, use cases, and benefits

Ecommerce chatbots: Types, use cases, and benefits

Posted on July 31, 2024July 31, 2024 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
Chatbot Marketing: A Definitive Guide

Chatbot Marketing: A Definitive Guide

Posted on July 23, 2024July 23, 2024 by Yash Gupta
9 Mins Read
CategoriesZoho SalesIQ
What are no-code chatbots and how do you create them?

What are no-code chatbots and how do you create them?

Posted on July 12, 2024July 12, 2024 by Kiruthika Devi
5 Mins Read
CategoriesZoho SalesIQ
Top live chat metrics and KPIs to improve customer support

Top live chat metrics and KPIs to improve customer support

Posted on July 4, 2024July 4, 2024 by Divya R
13 Mins Read
CategoriesZoho SalesIQ
FAQ chatbots: What it is, types, use cases, and how to build one for your business

FAQ chatbots: What it is, types, use cases, and how to build one for your business

Posted on June 28, 2024June 28, 2024 by Pragadeesh Jayachandran
11 Mins Read
CategoriesZoho SalesIQ
Customer journey optimization explained simply

Customer journey optimization explained simply

Posted on June 7, 2024June 7, 2024 by Kiruthika Devi
5 Mins Read
CategoriesZoho SalesIQ
8 essential live chat statistics you should know in 2025

8 essential live chat statistics you should know in 2025

Posted on June 6, 2024June 6, 2024 by Yash Gupta
3 Mins Read
CategoriesZoho SalesIQ
Omnichannel vs. multichannel customer support: Which one is best for your business?

Omnichannel vs. multichannel customer support: Which one is best for your business?

Posted on May 29, 2024May 29, 2024 by Pragadeesh Jayachandran
6 Mins Read
CategoriesZoho SalesIQ
11 Live chat etiquette tips—do's and don'ts to follow for exceptional customer service

11 Live chat etiquette tips—do's and don'ts to follow for exceptional customer service

Posted on May 23, 2024May 23, 2024 by Divya R
10 Mins Read
CategoriesZoho SalesIQ
Chatbots vs. virtual assistants: What are the differences?

Chatbots vs. virtual assistants: What are the differences?

Posted on May 16, 2024May 16, 2024 by Kiruthika Devi
6 Mins Read
CategoriesZoho SalesIQ
16 live chat best practices to improve customer support

16 live chat best practices to improve customer support

Posted on May 9, 2024May 9, 2024 by Divya R
9 Mins Read
CategoriesZoho SalesIQ
Maximizing customer support efficiency with GenAI

Maximizing customer support efficiency with GenAI

Posted on May 7, 2024May 7, 2024 by Yash Gupta
5 Mins Read
CategoriesZoho SalesIQ
How can marketing and customer service work together to boost sales?

How can marketing and customer service work together to boost sales?

Posted on April 17, 2024April 17, 2024 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
Generative AI for sales: A comprehensive guide

Generative AI for sales: A comprehensive guide

Posted on April 1, 2024April 1, 2024 by Yash Gupta
5 Mins Read
CategoriesZoho SalesIQ
How to create an omnichannel customer engagement strategy

How to create an omnichannel customer engagement strategy

Posted on March 29, 2024March 29, 2024 by Kiruthika Devi
7 Mins Read
CategoriesZoho SalesIQ
9 key elements of good customer service in 2025

9 key elements of good customer service in 2025

Posted on March 20, 2024March 20, 2024 by Divya R
7 Mins Read
CategoriesZoho SalesIQ
9 ways to deal with angry/difficult customers in 2025

9 ways to deal with angry/difficult customers in 2025

Posted on March 13, 2024March 13, 2024 by Pragadeesh Jayachandran
9 Mins Read
CategoriesZoho SalesIQ
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