- Increase meeting show rates
- Stay updated about schedule changes
- Send emails with your business branding
What's the difference between a reminder and a notification?
Reminders serve to alert you before an event starts, while notifications inform you about changes and updates related to an event.
Leverage automated notifications for more productive meetings
Customize your sender email addresses
Update the email addresses you use to send notifications and receive replies from invitees, and add other email addresses as CCs to gain complete visibility over the emails you send and receive from customers.
Email or SMS workflows
Create workflows with Zoho Bookings to send notifications, reminders, and follow-ups for your meetings. Plus, using custom functions to automate tasks with other applications when the appointment status is changed.
You can automate three types of emails when an invitee books an appointment with you:
- Notifications: Notify your team members and invitees via automated emails, SMS, or both when appointments are booked, completed, cancelled, rescheduled, or unattended.
- Reminders: Send automated reminders via email, SMS, or both to your team members and invitees days, hours, or minutes before the meeting starts.
- Follow-ups: Once a meeting is completed, you can follow-up with your customers on various intervals. Choose from our pre-loaded templates, or even create a new one.
Customize your notification messages
Gain control over your email notification content with pre-defined variables based on what you want to communicate or notify your invitees about. Quickly insert dynamic details like appointment details, meeting info, and more without entering them manually each time.
Brand your email notification templates
Make your emails stand out and create a cohesive experience by adding your brand elements, such as logos, color palettes, images, gifs, videos, and more.
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Lokesh Mittal, Director, Mintskill HR Solutions LLP
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“Zoho Bookings is a fantastic platform for scheduling and managing appointments. I've been using it for my business and it has completely transformed the way I handle my appointments.”
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TRY ZOHO BOOKINGS NOWFrequently Asked Questions
1. What are the benefits of automating appointment reminders and notifications?
Automated notifications and reminders can make appointment scheduling more efficient and streamlined by reducing no-shows and last-minute cancellations, which improves communication and optimizes time management.
2. Can I send automated notifications and reminders to my team members or only to invitees?
You can customize and send automated reminders and notifications to both invitees and team members involved in a specific appointment. Plus, you can completely customize the messages you send to them based on your needs.
3. How many reminders can I send before the event starts and what is the time interval between them?
You can send up to three reminders via email and text messages at any time intervals before an appointment begins.
4. I have different events in my organization. Can I create unique email notification templates for those events?
Yes. You can craft different email notification templates for each of your events, incorporating your branding elements.