Make the most of your help desk

Best practices, product deep dives and help desk insights to help you streamline your customer service.

Title
  • What's new in Zoho Desk: Autumn '25 update
    By Niranjana
    50:37

    Redefine the way you support customers with AI-driven, connected, and effortless service experiences

    By NiranjanaTeam Lead - Customer Support
    WATCH NOW
  • Deep dive into Zoho Desk integration and marketplace capabilities
    By Ashvita Hilux
    29:43

    Operate seamlessly through optimized synchronization of all your business tools within Zoho Desk.

    By Ashvita HiluxProduct Support Engineer
    Watch Now
  • Automate SLA Setup with Zoho Contracts & Zoho Desk
    By Nirmal Kumar
    34:24

    Watch our exclusive webinar on this powerful integration that results in instant support activation as contracts are executed.

    By Nirmal KumarSenior Product Support Engineer
    Watch Now
  • Boost productivity with automation in Zoho Desk
    By John Jefferson
    1:04:31

    Watch our webinar on harnessing the power of automation capabilities in Zoho Desk.

    By John JeffersonProduct Support Engineer
    Watch Now
  • Validation Rules for Consistent, Reliable Data
    By Varsha
    35:40

    Watch our webinar on validation rules. Discover strategies to ensure data accuracy, maintain consistency, and improve process efficiency across your businesses.

    By VarshaZoho Desk Technical Writer
    Watch Now
  • Master Ticket Management with Blueprint
    By Varsha
    31:28

    Watch our webinar on ticket management with Blueprint. Discover strategies to streamline processes, improve efficiency, and enhance customer support.

    By VarshaZoho Desk Technical Writer
    Watch Now
  • Customer Service for the Holiday Season
    By Ashvita Hilux
    31:02

    Make the most of the holiday season business with exceptional customer service operations.

    By Ashvita HiluxProduct Support Engineer
    Watch Now
  • What's New in Zoho Desk - August '24 Updates
    By Nirmal Kumar
    41:40

    Create impactful customer service experiences with the new additions and enhancements.

    By Nirmal KumarSenior Product Support Engineer
    Watch Now
  • Zoho Desk and Zoho Assist integration for your Customer Service
    By Ashwin Kumar
    59:51

    Support your customers instantly with remote support. Learn how to integrate Assist with Zoho Desk for quick, easy and seamless remote support resolutions.

    By Ashwin KumarProduct Support Engineer
    Watch Now
  • Exploring Sandbox and Audit log in Zoho Desk
    By Ashwin Kumar
    35:16

    Sandbox helps our customers try new updates and changes in a simulated environment. Audit log feature helps to strengthen the security of customer service operations. Find out how these features can support your business.

    By Ashwin KumarProduct Support Engineer
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  • Exploring Custom Module in Zoho Desk
    By Varsha
    21:15

    Store data in a customised manner with Custom module feature in Zoho Desk.Watch the webinar to learn more.

    By VarshaZoho Desk Technical Writer
    Watch Now
  • Getting started with Zoho Desk
    By Shivani
    1:01:04

    Zoho Desk is easy to configure and use. Watch this video to learn how to get started with your customer service journey using Zoho Desk.

    By ShivaniProduct Support Engineer
    Watch Now