Backorder and dropship to handle sale spikes

In this process, the supplier delivers the items to the customer, and shares the order and shipping information with the seller. The seller can easily track such information in Zoho Inventory by converting a sales order to dropshipment.

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In this process, when an item in the sales order is out of stock or needs to be reallocated, a backorder is initiated. This generates a purchase order in Zoho Inventory, so that you can order the items from your vendor first, and then deliver it to the customer.

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