Send Reply to an Email

Request Body (JSON object)

• fromAddress* string
  • Provide the sender's email address (associated to the authenticated account).
  • Allowed values: Valid email address corresponding to the authenticated account for the From field.
• toAddress* string
  • Provide the recipient's email address.
  • Allowed values: Valid recipient email address for the To field.
• ccAddress string
  • Provide the recipient's email address for the Cc field.
  • Allowed values: Valid recipient email address for the Cc field.
• bccAddress string
  • Provide the recipient's email address for the Bcc field.
  • Allowed values: Valid recipient email address for the Bcc field.
• subject string
  • Provide the subject of the email.
• action* string
  • Specifies which action you would like to perform with the message.
  • Allowed value: Reply.
• mailFormat string
  • Specify the format in which the mail needs to be sent. The value can be
    • html
    • plaintext
  • The default value is html.
• askReceipt string
  • Specifies whether Read receipt from the recipient is requested or not.
  • Allowed values:
    • yes - Requesting a read receipt.
    • no - Not requesting a read receipt
• encoding string
  • Specifies the encoding that is to be used in the email content. 
  • Allowed values: 
    • Big5
    • EUC-JP
    • EUC-KR
    • GB2312
    • ISO-2022-JP
    • ISO-8859-1
    • KOI8-R
    • Shift_JIS
    • US-ASCII
    • UTF-8
    • WINDOWS-1251
    • X-WINDOWS-ISO2022JP
  • The default value is UTF-8.

To Schedule an Email:

With this API you can also schedule when to send your email replies. To schedule an email response, follow the same procedure as above along with the upcoming additional parameters.

• isSchedule* boolean
  • Depending on whether the reply has to be scheduled or not, the value can be
    • true - if the email should be scheduled.
    • false - if the email should be sent immediately.          
• scheduleType* int
  • Specifies the type of scheduling.
  • Allowed values:
    • 1 - Schedules email to be sent after one hour from the time of the request.
    • 2 - Schedules email to be sent after two hours from the time of the request.
    • 3 - Schedules email to be sent after four hours from the time of the request.
    • 4 - Schedules email to be sent by the morning of the next day from the time of the request.
    • 5 - Schedules email to be sent by the afternoon of the next day from the time of the request.
    • 6 - Schedules email to be sent on the custom date and time of your choice.
• timeZone string
  • Specify the timezone to schedule your email.
  • This parameter is mandatory if scheduleType is set to value 6. For example: GMT 5:30 (India Standard Time - Asia/Calcutta).
• scheduleTime string
  • Specify the date and time you want to schedule your email. 
  • This parameter is mandatory if scheduleType is set to value 6. Format: MM/DD/YYYY HH:MM:SS. For example: 09/15/2023 14:30:28