Can rewriting your mission statement transform your customer service?
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8 Mins ReadTag: Customer Service
The (not so) secret strategy these 10 customer service legends share
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12 Mins ReadWhich customer-obsessed brand are you? Take the quiz and find your match.
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2015: The year of the customer
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4 Mins ReadCustomer Spotlight: Company flourishes with Zoho CRM after Salesforce Disappointment
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The most painful customer service moments of 2014, and how you can avoid them in 2015
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8 Mins ReadWhen Should You Implement CRM into Your Business?
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2 Mins ReadWho Should Use a CRM System?- 5 Big Questions about CRM Systems
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2 Mins ReadThe customer service lessons we must all learn from that Comcast call
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8 tips for measuring (and improving) customer happiness
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4 Mins Read7 benefits mobile customer service apps unleash
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5 Mins Read2 Ways Live Chat Can Enhance Your Customer Service
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2 Mins ReadCustomer Spotlight: Company Thrives after Switching to Zoho
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1 Min ReadCustomer Spotlight: Finding Unrivaled Support with Z-CRM
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4 Mins ReadWhat Businesses Can Learn from Arcade Fire
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4 Mins ReadMeasuring and maximizing the money-saving value of self-service channels
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4 Mins ReadWant Loyal Customers? You Have to Earn Them
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5 Mins ReadMcDonald’s customer service problem
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5 Mins ReadCode Red! How good is your emergency response?
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2 Mins ReadLeveraging your Staff's Strengths for a Better Business
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