SalesIQ Recorded Webinars

Title
  • The holiday playbook
    48:15

    Learn insider strategies from marketing, sales, support, and AI experts to win the holiday season rush

  • Keeping customers' interest at the heart of everything we do
    1:06:54

    Learn where businesses go wrong with implementing CX, how to elevate it, and what we do here at Zoho.

  • The social media shift: Navigating B2B marketing
    01:04:18

    Learn social media marketing for B2B businesses and how they can tackle engagement, incorporate AI in this ever-evolving landscape, and more.

  • Sales playbook for the AI era: Optimize for faster closures
    24:24

    Our regional sales manager, Himanshu Kamboj, hosted Benny, Zoho's Global Director of Sales, and they explored how prospects' expectations have evolved over the years.

  • Scaling customer support for 100 to 100 Million customers
    25:57

    Learn the evolution of Zoho's customer support over the past decades and how it's scaled from 100 to 100 Million customers.

  • Decoding localization: Strategies for regional marketing success
    31:36

    Learn how customer expectations differ globally and actionable strategies for success in each market.

  • Personalized chatbots: Reinventing the way your business interact
    47:53

    Learn how to make your chatbot's behavior based on the audience to maximize customer engagement.

  • Skyrocket your instant messaging engagement with AI chatbots
    34:07

    Learn what’s impeding business' IM engagement and how employing AI chatbots can help them stand out.

  • Decoding the framework of mobile engagement for business growth
    23:59

    Learn how mobile app management and engagement helps businesses unlock their next level of growth.

  • Maximizing holiday season revenue with Zoho SalesIQ
    25:16

    Learn how to use Zoho SalesIQ to grab buyers' attention, enhance the engagement experience, and drive profit.

  • Customer retention: A roundtable discussion on the art of nurturing customers
    58:45

    Learn the significance of customer retention and the strategies that help.

  • AI in customer service: The present and the future
    38:32

    Watch the discussion between our AI experts on the impact AI has on customer service.

  • Effective communication: Aligning internal, external, and corporate to drive growth
    21:21

    Learn how establishing cohesive communication in an organization can drive growth.

  • Integrate help desk and live chat for great customer support
    48:44

    Explore how help desk and live chat software can create holistic customer support.

  • Boost sales team efficiency with SalesIQ's AI bot
    37:09

    Learn how automation using AI chatbots increases the efficiency of sales teams.

  • Augment your self-service solutions to delight customers
    49:37

    Enhance productivity and CX by integrating SalesIQ's chatbots with Zoho Bookings.

  • Optimize your startup marketing with Zoho SalesIQ
    35:19

    Understand the marketing challenges startups face and how Zoho SalesIQ can help.

  • Startup marketing from day 1: Insights and strategies
    18:57

    Learn how startups should approach marketing from Yaag, Co-founder of SaaS Sprints.

  • Embracing automation and AI to enhance business performance
    25:35

    Learn how Zoho SalesIQ’s automation and AI features can be used to enhance business operations and what we have for AI in our roadmap.

  • Synergize business operations with 360° customer engagement
    25:14

    Learn what merging the two beasts, Zoho SalesIQ and Zoho CRM, can do for your business and the integration’s use cases.

  • SalesIQ for businesses of all sizes and domains
    20:05

    Learn the business use cases of Zoho SalesIQ for startups, SMBs, and the product's extensibility for every domain, straight from our early team.

  • Keeping customers at the intersection of everything we do
    40:17

    Learn why it is crucial for a Product Manager to understand the pain point of customers and how they go about solving them.

  • How communities can improve your business
    38:34

    Learn the scope of communities in our business environment today and how it can help businesses of various sizes.

  • Nurturing a community to improve your customer experience
    29:40

    Learn how communities enable businesses to grow, sustain, and scale their offerings.

  • Role of UI & UX in improving customer experience
    38:19

    Learn how to leverage UI and UX to understand, influence, and improve your customer experience.

  • Reduce churn and retain your customers
    26:59

    Learn why churn happens and what you can do to reduce churn and retain your customers.

  • The importance of the human touch to lead nurturing
    19:11

    Learn the human-centric approach to nurture your leads and increase engagement to improve customer relationships.

  • Tried-and-tested sales techniques to boost conversion
    39:44

    Sales tactics covering the entire sales process to help improve your sales conversions amidst the growing competition.

  • Zoho SalesIQ 2.0 - The-all-in-one customer engagement platform
    24:59

    The new and improved SalesIQ offers a seamless online experience to unify your marketing, sales, and support efforts to convert leads to customers faster and retain them for the long run!

  • Basics of chatbots in Zoho SalesIQ
    31.16

    A complete overview of how to set up a chatbot on the website and different platforms to build them.

  • Codeless bot platform - Faster way to chatbots
    47.27

    Learn how to build chatbots with absolutely no code using different blocks available in the Codeless bot platform.

  • Widen your horizon with messaging channels
    29:25

    Learn how to connect with customers via multiple platforms like Facebook Messenger, Telegram, and Whatsapp with Channels.

  • Power up your CRM with SalesIQ for skyrocketing conversions
    46.39

    Turn your business into a sales powerhouse by connecting your CRM with Zoho SalesIQ, a real-time customer engagement platform.

  • Integrate you chatbot with Zoho CRM
    39.04

    Learn how to connect your bot with Zoho CRM using SalesIQ Scripts bot platform

  • Engage and support better on the go with SalesIQ mobile app
    41.37

    Learn how to assist your visitors with SalesIQ mobile application and never miss a chat!