SalesIQ Recorded Webinars
- Keeping customers' interest at the heart of everything we do1:06:54
Learn where businesses go wrong with implementing CX, how to elevate it, and what we do here at Zoho.
- The social media shift: Navigating B2B marketing01:04:18
Learn social media marketing for B2B businesses and how they can tackle engagement, incorporate AI in this ever-evolving landscape, and more.
- Sales playbook for the AI era: Optimize for faster closures24:24
Our regional sales manager, Himanshu Kamboj, hosted Benny, Zoho's Global Director of Sales, and they explored how prospects' expectations have evolved over the years.
- Scaling customer support for 100 to 100 Million customers25:57
Learn the evolution of Zoho's customer support over the past decades and how it's scaled from 100 to 100 Million customers.
- Decoding localization: Strategies for regional marketing success31:36
Learn how customer expectations differ globally and actionable strategies for success in each market.
- Personalized chatbots: Reinventing the way your business interact47:53
Learn how to make your chatbot's behavior based on the audience to maximize customer engagement.
- Skyrocket your instant messaging engagement with AI chatbots34:07
Learn what’s impeding business' IM engagement and how employing AI chatbots can help them stand out.
- Decoding the framework of mobile engagement for business growth23:59
Learn how mobile app management and engagement helps businesses unlock their next level of growth.
- Maximizing holiday season revenue with Zoho SalesIQ25:16
Learn how to use Zoho SalesIQ to grab buyers' attention, enhance the engagement experience, and drive profit.
- Customer retention: A roundtable discussion on the art of nurturing customers58:45
Learn the significance of customer retention and the strategies that help.
- Effective communication: Aligning internal, external, and corporate to drive growth21:21
Learn how establishing cohesive communication in an organization can drive growth.
- Integrate help desk and live chat for great customer support48:44
Explore how help desk and live chat software can create holistic customer support.
- Boost sales team efficiency with SalesIQ's AI bot37:09
Learn how automation using AI chatbots increases the efficiency of sales teams.
- Augment your self-service solutions to delight customers49:37
Enhance productivity and CX by integrating SalesIQ's chatbots with Zoho Bookings.
- Optimize your startup marketing with Zoho SalesIQ35:19
Understand the marketing challenges startups face and how Zoho SalesIQ can help.
- Startup marketing from day 1: Insights and strategies18:57
Learn how startups should approach marketing from Yaag, Co-founder of SaaS Sprints.
- Embracing automation and AI to enhance business performance25:35
Learn how Zoho SalesIQ’s automation and AI features can be used to enhance business operations and what we have for AI in our roadmap.
- Synergize business operations with 360° customer engagement25:14
Learn what merging the two beasts, Zoho SalesIQ and Zoho CRM, can do for your business and the integration’s use cases.
- SalesIQ for businesses of all sizes and domains20:05
Learn the business use cases of Zoho SalesIQ for startups, SMBs, and the product's extensibility for every domain, straight from our early team.
- Keeping customers at the intersection of everything we do40:17
Learn why it is crucial for a Product Manager to understand the pain point of customers and how they go about solving them.
- How communities can improve your business38:34
Learn the scope of communities in our business environment today and how it can help businesses of various sizes.
- Nurturing a community to improve your customer experience29:40
Learn how communities enable businesses to grow, sustain, and scale their offerings.
- Role of UI & UX in improving customer experience38:19
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
- Reduce churn and retain your customers26:59
Learn why churn happens and what you can do to reduce churn and retain your customers.
- The importance of the human touch to lead nurturing19:11
Learn the human-centric approach to nurture your leads and increase engagement to improve customer relationships.
- Tried-and-tested sales techniques to boost conversion39:44
Sales tactics covering the entire sales process to help improve your sales conversions amidst the growing competition.
- Zoho SalesIQ 2.0 - The-all-in-one customer engagement platform24:59
The new and improved SalesIQ offers a seamless online experience to unify your marketing, sales, and support efforts to convert leads to customers faster and retain them for the long run!
- Basics of chatbots in Zoho SalesIQ31.16
A complete overview of how to set up a chatbot on the website and different platforms to build them.
- Codeless bot platform - Faster way to chatbots47.27
Learn how to build chatbots with absolutely no code using different blocks available in the Codeless bot platform.
- Widen your horizon with messaging channels29:25
Learn how to connect with customers via multiple platforms like Facebook Messenger, Telegram, and Whatsapp with Channels.
- Power up your CRM with SalesIQ for skyrocketing conversions46.39
Turn your business into a sales powerhouse by connecting your CRM with Zoho SalesIQ, a real-time customer engagement platform.
- Integrate you chatbot with Zoho CRM39.04
Learn how to connect your bot with Zoho CRM using SalesIQ Scripts bot platform
- Engage and support better on the go with SalesIQ mobile app41.37
Learn how to assist your visitors with SalesIQ mobile application and never miss a chat!