Live webinars

Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.

Agenda:

• Introduction to Zoho SalesIQ
• Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
• Navigating the Zoho SalesIQ Dashboard
• Modes of customer engagement available in Zoho SalesIQ
• Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
• Leverage Zoho SalesIQ's chatbot to automate customer support
• Resources and routing tools in Zoho SalesIQ to optimize your engagement
• Integrations and other advanced features of Zoho SalesIQ

Our product marketer, Vaughn Pinto, will discuss whether AI has any real marketing use cases in content, design, digital, and product marketing or if it's just a buzz. Joining Vaughn for the discussion will be Neeraja Sriram, Marketing Manager, Zoho Connect; Ranjani PS, Marketing Lead, Prudent AI; Prabhakaran, Manager, UX Design and Research, Uniphore; and Vignesh Ramesh, Manager, Digital Marketing, Zoho.

Session agenda:

• How the marketers have incorporated AI into their routine
• Challenges in adopting AI—what worked and what didn't
• Quantifiable outcomes they're seeing
• AI myths and productivity tips
• AI myths and productivity tips

Session agenda:

• Engagement on mobile apps
• How can we enhance online engagement on mobile apps?
• Overview of Zoho SalesIQ's SDK, Mobilisten
• Promote your key offers/discounts with push notifications [Demo]
• Boost customer experience with In-app chats and calls [Demo]
• Automate customer engagement with chatbots & integrations [Demo]
• Future roadmap
• Q/A Session