Oberoi Realty automates project expenses with 99.5% accuracy,scaling their user base by 140% in just a few months

The Company

Oberoi Realty has been a prominent player in the Indian real estate market since 1980, known for its exceptional developments in residential, office, retail, hospitality, and social infrastructure. The company has built a solid reputation over the years for its commitment to quality construction and top-notch customer service.

The Challenge

For Oberoi Realty, managing expenses across multiple projects in different locations was no easy task. The finance team was entangled in manual expense tracking processes, complex approval workflows, and the manual entry of approved expenses into their existing SAP system. These inefficiencies slowed operations, clouded financial visibility, and made it evident that a streamlined solution was essential for better compliance and complete visibility.

The organization also grappled with the intricacies of project-based expense management, including tracking petty cash, handling employee reimbursements, and managing imprest accounts while accurately associating expenses with specific projects, further complicating approvals and limiting financial operations.

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Managing imprest accounts and expenses across multiple projects in different locations was a major hurdle for us. We needed a solution that could handle project-level automation and provide control across all our sites.

The Solution

In 2023, Oberoi Realty decided to team up with Zoho Expense to tackle these challenges head-on. The platform enabled real-time project costing by identifying expenses eligible for imprest accounting and implementing customized categories for petty cash and employee reimbursements.

Multi-level approval workflows streamlined processes, while SAP integration eliminated manual data entry, reducing errors. Starting with 500 users, they scaled to 1,200 users—a 140% increase—highlighting the platform’s effectiveness. Features like automated reminders and unauthorized request flagging further enhanced efficiency and accountability.

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The Zoho team’s support throughout our journey, from onboarding to project go-live, has been outstanding, making the transition smooth and hassle-free.

The Result

Since implementing Zoho Expense, Oberoi Realty has drastically reduced processing time, enabling their finance team to focus on strategic tasks. Real-time tracking has improved budget control and forecasting, while custom workflows ensure compliance with the company's internal policies.

The seamless SAP integration saved hours of manual work weekly, enhancing financial reporting accuracy and achieving 99.5% accuracy in project expense management.