Troubleshooting Guide

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• What do I do if an employee’s take-home pay (net pay in Zoho Payroll) doesn’t match what was expected?

Revised EPF Wage Ceiling

• Why do some employees show “migration failed” after I apply the revised EPF wage ceiling, and how do I fix it?
• Why are exited employees not migrated to the revised ₹25,000 ceiling, and how do I update them?
• Why do I see “The monthly CTC amount differs from the sum of the individual components” when I edit an employee’s salary structure, and how do I resolve it?