Threads
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Threads are a new way to organize discussions in a channel by grouping messages by specific topics.
The Threads API enables structured conversation management in chats, giving users complete control over threaded discussions. This makes it ideal for focused, topic-driven collaboration scenarios. The v3 version of the Threads API is designed to keep conversations organized and contextual, allowing developers to create communication experiences where each discussion has a clear, dedicated space.
Key Capabilities
- With the latest v3 version of the Threads API, you can:
- Thread Management: Create new threads with an opening message, retrieve details about existing threads, and list all threads within a chat to maintain a clear view of ongoing discussions.
- Thread Replies: Send follow-up messages to an existing thread, ensuring that responses remain contextual and do not disrupt the main chat flow.
Create and send a thread message with CHANNEL_ID
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Use this API to create a thread from a message sent in a channel, identified by its CHANNEL_ID.
You can also create a thread using one of the following alternative endpoints:
POST /chats/{CHAT_ID}/message- Use the CHAT_ID of the channel (same channel, accessed via its chat identifier).POST /channelsbyname/{CHANNEL_UNIQUE_NAME}/message- Use the unique name of the channel.
Note: The channel's reply mode must be set to Threads or Allow both for thread creation to work. See Configuring Reply Mode for Channels for more details.
Threshold limit: 20 requests per min per user
Number of API calls allowed within a minute.
Lock period: 10 minutes
Wait time before consecutive API requests.
OAuth Scope : ZohoCliq.Webhooks.CREATE
Arguments
Path Parameters
Query Parameters
parameters_data='{"field1":"value1","field2":"value2"}';
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/channels/987000000654321/message"
type: POST
headers: headers_data
content-type: application/json
parameters: parameters_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\"field1\":\"value1\",\"field2\":\"value2\"}");
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/channels/987000000654321/message")
.post(body)
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.addHeader("content-type", "application/json")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'POST',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f',
'content-type': 'application/json'
},
body: '{"field1":"value1","field2":"value2"}'
};
fetch('https://cliq.zoho.com/api/v3/channels/987000000654321/message', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
payload = "{\"field1\":\"value1\",\"field2\":\"value2\"}"
headers = {
'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
'content-type': "application/json"
}
conn.request("POST", "/api/v3/channels/987000000654321/message", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "POST",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/channels/987000000654321/message",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
"content-type": "application/json"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.write(JSON.stringify({field1: 'value1', field2: 'value2'}));
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/channels/987000000654321/message");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
request.AddHeader("content-type", "application/json");
request.AddParameter("application/json", "{\"field1\":\"value1\",\"field2\":\"value2\"}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Post,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/channels/987000000654321/message"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
Content = new StringContent("{\"field1\":\"value1\",\"field2\":\"value2\"}")
{
Headers =
{
ContentType = new MediaTypeHeaderValue("application/json")
}
}
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"strings"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/channels/987000000654321/message"
payload := strings.NewReader("{\"field1\":\"value1\",\"field2\":\"value2\"}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
req.Header.Add("content-type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = JSON.stringify({
"field1": "value1",
"field2": "value2"
});
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("POST", "https://cliq.zoho.com/api/v3/channels/987000000654321/message");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.setRequestHeader("content-type", "application/json");
xhr.send(data);
curl --request POST \
--url https://cliq.zoho.com/api/v3/channels/987000000654321/message \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f' \
--header 'content-type: application/json' \
--data '{"field1":"value1","field2":"value2"}'
Create and send a thread message with CHAT_ID
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Use this API to create a thread from a message sent in a channel, identified by its CHAT_ID. Every channel in Cliq also has a corresponding chat ID. This endpoint is functionally equivalent to using POST /channels/{CHANNEL_ID}/message - both target the same channel, just identified differently.
You can also create a thread using one of the following alternative endpoints:
POST /channels/{CHANNEL_ID}/message- Use the CHANNEL_ID of the channel.POST /channelsbyname/{CHANNEL_UNIQUE_NAME}/message- Use the unique name of the channel.
Note: The channel's reply mode must be set to Threads or Allow both for thread creation to work. See Configuring Reply Mode for Channels for more details.
Threshold limit: 20 requests per min per user
Number of API calls allowed within a minute.
Lock period: 10 minutes
Wait time before consecutive API requests.
OAuth Scope : ZohoCliq.Webhooks.CREATE
Arguments
Path Parameters
Query Parameters
parameters_data='{"field1":"value1","field2":"value2"}';
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/chats/987000000654321/message"
type: POST
headers: headers_data
content-type: application/json
parameters: parameters_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\"field1\":\"value1\",\"field2\":\"value2\"}");
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/chats/987000000654321/message")
.post(body)
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.addHeader("content-type", "application/json")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'POST',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f',
'content-type': 'application/json'
},
body: '{"field1":"value1","field2":"value2"}'
};
fetch('https://cliq.zoho.com/api/v3/chats/987000000654321/message', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
payload = "{\"field1\":\"value1\",\"field2\":\"value2\"}"
headers = {
'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
'content-type': "application/json"
}
conn.request("POST", "/api/v3/chats/987000000654321/message", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "POST",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/chats/987000000654321/message",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
"content-type": "application/json"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.write(JSON.stringify({field1: 'value1', field2: 'value2'}));
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/chats/987000000654321/message");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
request.AddHeader("content-type", "application/json");
request.AddParameter("application/json", "{\"field1\":\"value1\",\"field2\":\"value2\"}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Post,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/chats/987000000654321/message"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
Content = new StringContent("{\"field1\":\"value1\",\"field2\":\"value2\"}")
{
Headers =
{
ContentType = new MediaTypeHeaderValue("application/json")
}
}
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"strings"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/chats/987000000654321/message"
payload := strings.NewReader("{\"field1\":\"value1\",\"field2\":\"value2\"}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
req.Header.Add("content-type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = JSON.stringify({
"field1": "value1",
"field2": "value2"
});
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("POST", "https://cliq.zoho.com/api/v3/chats/987000000654321/message");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.setRequestHeader("content-type", "application/json");
xhr.send(data);
curl --request POST \
--url https://cliq.zoho.com/api/v3/chats/987000000654321/message \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f' \
--header 'content-type: application/json' \
--data '{"field1":"value1","field2":"value2"}'
Create and send a thread message with CHANNEL_UNIQUE_NAME
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Use this API to create a thread from a message sent in a channel, identified by its unique name. This is useful when you know the channel's unique name but not its ID.
You can also create a thread using one of the following alternative endpoints:
POST /channels/{CHANNEL_ID}/message- Use the CHANNEL_ID of the channel.POST /chats/{CHAT_ID}/message- Use the CHAT_ID of the channel.
Note: The channel's reply mode must be set to Threads or Allow both for thread creation to work. See Configuring Reply Mode for Channels for more details.
Threshold limit: 20 requests per min per user
Number of API calls allowed within a minute.
Lock period: 10 minutes
Wait time before consecutive API requests.
OAuth Scope : ZohoCliq.Webhooks.CREATE
Arguments
Path Parameters
Query Parameters
parameters_data='{"field1":"value1","field2":"value2"}';
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message"
type: POST
headers: headers_data
content-type: application/json
parameters: parameters_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\"field1\":\"value1\",\"field2\":\"value2\"}");
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message")
.post(body)
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.addHeader("content-type", "application/json")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'POST',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f',
'content-type': 'application/json'
},
body: '{"field1":"value1","field2":"value2"}'
};
fetch('https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
payload = "{\"field1\":\"value1\",\"field2\":\"value2\"}"
headers = {
'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
'content-type': "application/json"
}
conn.request("POST", "/api/v3/channelsbyname/987000000654321/message", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "POST",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/channelsbyname/987000000654321/message",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
"content-type": "application/json"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.write(JSON.stringify({field1: 'value1', field2: 'value2'}));
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
request.AddHeader("content-type", "application/json");
request.AddParameter("application/json", "{\"field1\":\"value1\",\"field2\":\"value2\"}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Post,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
Content = new StringContent("{\"field1\":\"value1\",\"field2\":\"value2\"}")
{
Headers =
{
ContentType = new MediaTypeHeaderValue("application/json")
}
}
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"strings"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message"
payload := strings.NewReader("{\"field1\":\"value1\",\"field2\":\"value2\"}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
req.Header.Add("content-type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = JSON.stringify({
"field1": "value1",
"field2": "value2"
});
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("POST", "https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.setRequestHeader("content-type", "application/json");
xhr.send(data);
curl --request POST \
--url https://cliq.zoho.com/api/v3/channelsbyname/987000000654321/message \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f' \
--header 'content-type: application/json' \
--data '{"field1":"value1","field2":"value2"}'
Send a message to an existing thread
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Use this API to send a message to an existing thread.
Threshold limit: 20 requests per min per user
Number of API calls allowed within a minute.
Lock period: 10 minutes
Wait time before consecutive API requests.
OAuth Scope : ZohoCliq.Webhooks.CREATE
Arguments
Path Parameters
Query Parameters
parameters_data='{"field1":"value1","field2":"value2"}';
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/chats/987000000654321/message"
type: POST
headers: headers_data
content-type: application/json
parameters: parameters_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\"field1\":\"value1\",\"field2\":\"value2\"}");
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/chats/987000000654321/message")
.post(body)
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.addHeader("content-type", "application/json")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'POST',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f',
'content-type': 'application/json'
},
body: '{"field1":"value1","field2":"value2"}'
};
fetch('https://cliq.zoho.com/api/v3/chats/987000000654321/message', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
payload = "{\"field1\":\"value1\",\"field2\":\"value2\"}"
headers = {
'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
'content-type': "application/json"
}
conn.request("POST", "/api/v3/chats/987000000654321/message", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "POST",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/chats/987000000654321/message",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f",
"content-type": "application/json"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.write(JSON.stringify({field1: 'value1', field2: 'value2'}));
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/chats/987000000654321/message");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
request.AddHeader("content-type", "application/json");
request.AddParameter("application/json", "{\"field1\":\"value1\",\"field2\":\"value2\"}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Post,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/chats/987000000654321/message"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
Content = new StringContent("{\"field1\":\"value1\",\"field2\":\"value2\"}")
{
Headers =
{
ContentType = new MediaTypeHeaderValue("application/json")
}
}
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"strings"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/chats/987000000654321/message"
payload := strings.NewReader("{\"field1\":\"value1\",\"field2\":\"value2\"}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
req.Header.Add("content-type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = JSON.stringify({
"field1": "value1",
"field2": "value2"
});
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("POST", "https://cliq.zoho.com/api/v3/chats/987000000654321/message");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.setRequestHeader("content-type", "application/json");
xhr.send(data);
curl --request POST \
--url https://cliq.zoho.com/api/v3/chats/987000000654321/message \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f' \
--header 'content-type: application/json' \
--data '{"field1":"value1","field2":"value2"}'
List threads in a chat
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Lists all threads belonging to a channel or chat using the parent chat ID.
Supports pagination via next_token, incremental sync via sync_token, and full-text search via search_key.
Threshold limit: 60 requests per min per user
Number of API calls allowed within a minute.
Lock period: 5 minutes
Wait time before consecutive API requests.
Possible Error Codes
| Error Code | Description |
|---|---|
param_missing |
The param 'parent_chat_id' is missing. |
operation_not_allowed |
You are not authorized to do this operation. |
operation_failed |
Sorry, we couldn't process your request due to a technical error. Please try again later. |
Error Response Format
When an error occurs, the API returns a JSON response in this format:
{"message": "A human-readable description of the error.", "code": "error_code"}
where code is the error identifier (as listed in the table above) and message is a human-readable explanation of what went wrong.
OAuth Scope : ZohoCliq.Chats.READ
Query Parameters
Allowed values:
- followed: Only threads that the user is following.
- not_followed: Only threads that the user is not following.
- all: All threads regardless of follow state.
Allowed values:
- open: Only threads that are currently open.
- closed: Only threads that are currently closed.
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE"
type: GET
headers: headers_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE")
.get()
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'GET',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f'
}
};
fetch('https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
headers = { 'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" }
conn.request("GET", "/api/v3/threads?parent_chat_id=SOME_STRING_VALUE", headers=headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "GET",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/threads?parent_chat_id=SOME_STRING_VALUE",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Get,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = null;
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("GET", "https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.send(data);
curl --request GET \
--url 'https://cliq.zoho.com/api/v3/threads?parent_chat_id=SOME_STRING_VALUE' \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f'
{
"url": "/api/v3/threads",
"type": "chat_thread",
"next_token": "NTB8MTc1NDQ1NTUxMzY3NXwxMjczNzAwMDMyMjY2NTMyOQ==",
"sync_token": "NTB8MTc3MzExNTk3MzQxM3wxMjczNzAwMDEyMDM3NTg0MQ==",
"data": [
{
"chat_id": "CT_1207124526552602256_60002085329-T-1291567019566818579",
"parent_chat_id": "CT_1207124526552602256_60002085329",
"thread_message_id": "1727333520582%2047588994306224",
"title": "Campaign strategy discussion",
"follower_count": 26,
"is_follower": true,
"thread_state": "open",
"last_message_information": {
"time": "2026-02-27T19:48:08+05:30",
"sender_id": "47430050",
"sender_name": "Ryan West",
"message_id": "1772201888604%2015560259629",
"text": "d",
"message_type": "text",
"ismoderated": false,
"revision": 2,
"meta": {
"revision": 2
}
}
},
{
"chat_id": "CT_1207124526552602256_60002085329-T-1291567019566818573",
"parent_chat_id": "CT_1207124526552602256_60002085329",
"thread_message_id": "1727333279955%2047580404130998",
"title": "Customer feedback on new UI",
"follower_count": 19,
"is_follower": true,
"thread_state": "open",
"last_message_information": {
"time": "2026-02-27T19:48:08+05:30",
"sender_id": "47430050",
"sender_name": "Ryan West",
"message_id": "1772201888604%2015560259629",
"text": "d",
"message_type": "text",
"ismoderated": false,
"revision": 2,
"meta": {
"revision": 2
}
}
}
]
}
{
"code": "param_missing",
"message": "The param 'parent_chat_id' is missing."
}
{
"message": "Request was rejected because of invalid AuthToken."
}
{
"code": "operation_not_allowed",
"message": "You are not authorized to do this operation."
}
{
"message": "Too many requests within a certain time frame."
}
{
"code": "operation_failed",
"message": "Sorry, we couldn't process your request due to a technical error. Please try again later."
}
Retrieve thread details
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Fetches details of a thread using its thread chat ID. Returns information such as the thread title, follower count, whether the requesting user is a follower, the parent chat, and the thread's open/closed state.
Threshold limit: 20 requests per min per user
Number of API calls allowed within a minute.
Lock period: 5 minutes
Wait time before consecutive API requests.
Possible Error Codes
| Error Code | Description |
|---|---|
thread_chatid_invalid |
The thread chat ID given is not according to the format. |
external_communication_not_supported |
Sorry, external communication is not supported as per the organization policy. |
operation_failed |
Sorry, we couldn't process your request due to a technical error. Please try again later. |
Error Response Format
When an error occurs, the API returns a JSON response in this format:
{"message": "A human-readable description of the error.", "code": "error_code"}
where code is the error identifier (as listed in the table above) and message is a human-readable explanation of what went wrong.
OAuth Scope : ZohoCliq.Chats.READ
Path Parameters
headers_data = Map();
headers_data.put("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
response = invokeUrl
[
url: "https://cliq.zoho.com/api/v3/threads/987000000654321"
type: GET
headers: headers_data
connection: <connection_name>
];
info response;
OkHttpClient client = new OkHttpClient();
Request request = new Request.Builder()
.url("https://cliq.zoho.com/api/v3/threads/987000000654321")
.get()
.addHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
.build();
Response response = client.newCall(request).execute();
const options = {
method: 'GET',
headers: {
Authorization: 'Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f'
}
};
fetch('https://cliq.zoho.com/api/v3/threads/987000000654321', options)
.then(response => response.json())
.then(response => console.log(response))
.catch(err => console.error(err));
import http.client
conn = http.client.HTTPSConnection("cliq.zoho.com")
headers = { 'Authorization': "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" }
conn.request("GET", "/api/v3/threads/987000000654321", headers=headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))
const http = require("https");
const options = {
"method": "GET",
"hostname": "cliq.zoho.com",
"port": null,
"path": "/api/v3/threads/987000000654321",
"headers": {
"Authorization": "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f"
}
};
const req = http.request(options, function (res) {
const chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function () {
const body = Buffer.concat(chunks);
console.log(body.toString());
});
});
req.end();
var client = new RestClient("https://cliq.zoho.com/api/v3/threads/987000000654321");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
IRestResponse response = client.Execute(request);
var client = new HttpClient();
var request = new HttpRequestMessage
{
Method = HttpMethod.Get,
RequestUri = new Uri("https://cliq.zoho.com/api/v3/threads/987000000654321"),
Headers =
{
{ "Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f" },
},
};
using (var response = await client.SendAsync(request))
{
response.EnsureSuccessStatusCode();
var body = await response.Content.ReadAsStringAsync();
Console.WriteLine(body);
}
package main
import (
"fmt"
"net/http"
"io/ioutil"
)
func main() {
url := "https://cliq.zoho.com/api/v3/threads/987000000654321"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
const data = null;
const xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === this.DONE) {
console.log(this.responseText);
}
});
xhr.open("GET", "https://cliq.zoho.com/api/v3/threads/987000000654321");
xhr.setRequestHeader("Authorization", "Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f");
xhr.send(data);
curl --request GET \
--url https://cliq.zoho.com/api/v3/threads/987000000654321 \
--header 'Authorization: Bearer 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f'
{
"url": "/api/v3/threads/CT_1207124526552602256_60002085329-T-1291567019566818579",
"type": "chat_thread",
"data": {
"chat_id": "CT_1207124526552602256_60002085329-T-1291567019566818579",
"parent_chat_id": "CT_1207124526552602256_60002085329",
"thread_message_id": "1727333520582%2047588994306224",
"title": "Email campaign strategy discussion",
"follower_count": 26,
"is_follower": true,
"parent_participant": true,
"thread_state": "open"
}
}
{
"code": "thread_chatid_invalid",
"message": "The thread chat ID given is not according to the format."
}
{
"message": "Request was rejected because of invalid AuthToken."
}
{
"code": "external_communication_not_supported",
"message": "Sorry, external communication is not supported as per the organization policy."
}
{
"message": "Too many requests within a certain time frame."
}
{
"code": "operation_failed",
"message": "Sorry, we couldn't process your request due to a technical error. Please try again later."
}